SunTrust Business Online Reviews

SunTrust Business Online Reviews

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About: The SunTrust Business Online mobile app will make doing business more efficient
with quick access to your financial information anytime and on the go. It is
specifically engineered to provide easy and secure access to your accounts.


About SunTrust Business Online


• View your business account balances for Checking and Savings, Credit Cards, Installment Loans, Lines of Credit, and select SunTrust Investment Services.

• View your linked personal account balances for Checking, Savings, Credit Cards, and Installment Loans, Lines of Credit, and select SunTrust Investment Services.

The SunTrust Business Online mobile app will make doing business more efficient with quick access to your financial information anytime and on the go.

You can make payments, transfers, mobile deposits, view account balances and transaction history, manage alerts, stop payments, and manage potential fraud.

SunTrust does not charge a fee for the use of SunTrust Business Online mobile banking.

SunTrust®, Truist, Fraud Inspector®, and the SunTrust logo are service marks of Truist Financial Corporation.

Then sign on with your SunTrust Business Online User ID and Password.

SunTrust is committed to your security and protecting the privacy of your financial information.

We have safeguards in place to protect your information as it travels from your mobile device to the bank.

If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply.

Read further for details and other important information.

It is specifically engineered to provide easy and secure access to your accounts.

To get started, download and launch the app.

It’s that simple.


         


Overall User Satisfaction Rating


Negative experience
64.4%

Neutral
40.9%

Positive experience
35.6%

~ from Justuseapp.com NLP analysis of 1,914 combined software reviews.

0 SunTrust Business Online Reviews

4.7 out of 5

See 15 more Reviews


Please don’t download this App.

After years with no true mobile banking option at SunTrust, we were excited about the possibility to finally get mobile deposits. However, after forcing a password change, this account notified us that we needed to go back to their useless OCM Business app. If you’ve been a SunTrust business customer for long, you are no doubt aware of how often they like to have you reset your password using only letters and numbers but don’t allow more secure passwords or 2-step authentication. This one did that but never actually let us in to SunTrustBusinessOnline . This is absurd. - 10+ year small business owner and SunTrust customer who, it appears, will be finally changing banks.




Suntrust - why?

SunTrustBusinessOnline hasn’t worked since the day I got it over a week ago. It DID make me change my password, but that’s all. Today, it tells me that there is an updated app in SunTrustBusinessOnline Store and to go download the new app. But then it just takes me to the personal banking app (which is the same, non-updated app). The business banking app is also the same. How can a bank this big be THIS BAD at mobile apps??




Resets password

SunTrustBusinessOnline will make you reset your password and will then immediately give you an error saying that the service is unavailable. It will, however, change your password to whatever you attempted to change it to, so be sure to make a note of it. I was excited to finally get mobile deposit, but nope... still waiting.




Disappointing

I know they are trying but Suntrust is truly so behind when it comes to business banking. I was excited to see this update but it’s not working for me. It’s the same reset password error everyone has been reporting. Despite their great customer service, their technology makes me want to switch our business’s banks so bad.




Unusable.

What is SunTrust doing? To think that SunTrustBusinessOnline (which by the way is non-functional, good luck everyone) was created by a known financial institution is unfathomable. How many years have they had to get something working? Makes me question the entire enterprise.




Keeps making me reset my password.

I literally JUST changed it so I’m unwilling to do it again. Guess I can’t access the mobile app then? Surely there is a fix coming as this seems to be a common complaint.




Migrate First

Once I migrated off of Online Cash Manager, it works well.




Service not available???

Been trying to log into my new business account with SunTrustBusinessOnline for a week. Don’t waste your time!




Service unavailable??

Suntrust just seems to be miles behind other banks when it comes to tech. Hopefully this merger will change that. I’m not holding my breath.




Not Working

As of today August 2nd SunTrustBusinessOnline is NOT working
Can’t get past sign in screen
All updates installed and not working
The most terrible bank when it comes to technology advancement
Would like to leave zero stars if possible
Shame on You, SunTrust or Truist, or whatever You rename itself still the same terrible experience




Not working

I have just tried to use SunTrustBusinessOnline and it says not available at this time. Please fix this issue




Still not working

Won’t let me log on to any of my businesses. Redirects me to download an app update which doesn’t exist. Very disappointing.




Never works

I’ve been trying for 3 days to use SunTrustBusinessOnline and I always get an error message stating it’s unavailable at this time.




Doesn’t work

Come on Suntrust, this is disappointing. Why have a app that doesn’t work?




App doesn’t work

Keeps saying unavailable





Is SunTrust Business Online Safe?


Yes. SunTrust Business Online is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,914 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for SunTrust Business Online Is 35.6/100.


Is SunTrust Business Online Legit?


Yes. SunTrust Business Online is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,914 SunTrust Business Online User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SunTrust Business Online Is 76.5/100..


Is SunTrust Business Online not working?


SunTrust Business Online works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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