Fitbit Finder app not working? crashes or has problems?

Fitbit Finder Status

Last Updated on 2018-12-12 by Zhenan Bao

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Common Fitbit Finder Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fitbit Finder app on iOS and Android devices. Solve all Fitbit Finder app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fitbit Finder iPhone Issues and Solutions

Fitbit Finder iOS app crashes, not working, errors
Fitbit Finder iOS app network issues
Fitbit Finder on iOS has black/white screen

Fitbit Finder Android App Issues and Solutions

Fitbit Finder has errors/crashing/not working
Fitbit Finder server network connectivity issues
Fitbit Finder has black screen

Fitbit Finder iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fitbit Finder app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fitbit Finder app crashes or not working on Iphone (iOS):

Close and restart the Fitbit Finder app on iPhone
Update Fitbit Finder app to the Latest Version for iOS
Uninstall and reinstall Fitbit Finder iPhone app
Update your iPhone to the latest iOS version

Fix Fitbit Finder on iPhone unable to connect to server/internet connection issues::

To resolve Fitbit Finder network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fitbit Finder black/white screen (blank screen) on iPhone:

Follow the Fitbit Finder iOS app troubleshooting guide Here →

Fitbit Finder Android App Issues and Solutions

Fix Fitbit Finder not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fitbit Finder app issues:

Force Stop the Fitbit Finder App
1. On android, goto "Settings" » click Fitbit Finder app. » click "Force Stop".

Update Fitbit Finder to the latest version on PlayStore

Clear Fitbit Finder App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fitbit Finder app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fitbit Finder.

Fix Fitbit Finder unable to contact server/ Fitbit Finder internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fitbit Finder » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fitbit Finder » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fitbit Finder on android.

Solve Fitbit Finder black/white screens issue on Android:

Follow the Fitbit Finder android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhenan Bao, developers of Fitbit Finder.

About this app

As you move closer to your lost device the indicator will change from Cold / Warmer / Hot. • When you are about 3-5 feet away from your device the indicator will display Hot. Hooray! You found your device! * Please feel free to contact me if you have any questions or concerns. Now you can find it in seconds! • If your lost device is powered on and within range you will see it in the list. Select it. • Walk around slowly. Lost your Fitbit device?