ZoSmart app not working? crashes or has problems?

ZoSmart Status

Last Updated on 2019-12-06 by Osmo Inc.

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Common ZoSmart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZoSmart app on iOS and Android devices. Solve all ZoSmart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZoSmart iPhone Issues and Solutions

ZoSmart iOS app crashes, not working, errors
ZoSmart iOS app network issues
ZoSmart on iOS has black/white screen

ZoSmart Android App Issues and Solutions

ZoSmart has errors/crashing/not working
ZoSmart server network connectivity issues
ZoSmart has black screen

ZoSmart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZoSmart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZoSmart app crashes or not working on Iphone (iOS):

Close and restart the ZoSmart app on iPhone
Update ZoSmart app to the Latest Version for iOS
Uninstall and reinstall ZoSmart iPhone app
Update your iPhone to the latest iOS version

Fix ZoSmart on iPhone unable to connect to server/internet connection issues::

To resolve ZoSmart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZoSmart black/white screen (blank screen) on iPhone:

Follow the ZoSmart iOS app troubleshooting guide Here →

ZoSmart Android App Issues and Solutions

Fix ZoSmart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZoSmart app issues:

Force Stop the ZoSmart App
1. On android, goto "Settings" » click ZoSmart app. » click "Force Stop".

Update ZoSmart to the latest version on PlayStore

Clear ZoSmart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZoSmart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZoSmart.

Fix ZoSmart unable to contact server/ ZoSmart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZoSmart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZoSmart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZoSmart on android.

Solve ZoSmart black/white screens issue on Android:

Follow the ZoSmart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Osmo Inc., developers of ZoSmart.

About this app

Whether you’re looking to learn something new, share your knowledge, or follow your interest by connecting with your community, you can be part of it all with this app! this app was created by a team who understands the challenges of modern learning environment, and offers the avenues to experience personal level learning while engaging peers with common interests in the fields of studies and other social aspects of one’s pursuits. this app is a networking platform for connecting with peers through one’s academic career and beyond. Continued use of GPS running in the background can dramatically decrease battery life. Be aware, ZoSmart uses your geolocation for properly work.