Energy Lab Connect Sync app not working? crashes or has problems?

Energy Lab Connect Sync Status

Last Updated on 2020-01-03 by Energy Lab

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Common Energy Lab Connect Sync Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Energy Lab Connect Sync app on iOS and Android devices. Solve all Energy Lab Connect Sync app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Energy Lab Connect Sync iPhone Issues and Solutions

Energy Lab Connect Sync iOS app crashes, not working, errors
Energy Lab Connect Sync iOS app network issues
Energy Lab Connect Sync on iOS has black/white screen

Energy Lab Connect Sync Android App Issues and Solutions

Energy Lab Connect Sync has errors/crashing/not working
Energy Lab Connect Sync server network connectivity issues
Energy Lab Connect Sync has black screen

Energy Lab Connect Sync iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Energy Lab Connect Sync app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Energy Lab Connect Sync app crashes or not working on Iphone (iOS):

Close and restart the Energy Lab Connect Sync app on iPhone
Update Energy Lab Connect Sync app to the Latest Version for iOS
Uninstall and reinstall Energy Lab Connect Sync iPhone app
Update your iPhone to the latest iOS version

Fix Energy Lab Connect Sync on iPhone unable to connect to server/internet connection issues::

To resolve Energy Lab Connect Sync network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Energy Lab Connect Sync black/white screen (blank screen) on iPhone:

Follow the Energy Lab Connect Sync iOS app troubleshooting guide Here →

Energy Lab Connect Sync Android App Issues and Solutions

Fix Energy Lab Connect Sync not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Energy Lab Connect Sync app issues:

Force Stop the Energy Lab Connect Sync App
1. On android, goto "Settings" » click Energy Lab Connect Sync app. » click "Force Stop".

Update Energy Lab Connect Sync to the latest version on PlayStore

Clear Energy Lab Connect Sync App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Energy Lab Connect Sync app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Energy Lab Connect Sync.

Fix Energy Lab Connect Sync unable to contact server/ Energy Lab Connect Sync internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Energy Lab Connect Sync » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Energy Lab Connect Sync » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Energy Lab Connect Sync on android.

Solve Energy Lab Connect Sync black/white screens issue on Android:

Follow the Energy Lab Connect Sync android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Energy Lab, developers of Energy Lab Connect Sync.

About this app

EnergyLabConnectSync takes the workouts and daily steps stored by your sports and activity trackers, through Apple HealthKit, and pushes these to the Energy Lab Connect platform, feeding your profiles and challenges with your workout and step data.