Recruit Genie app not working? crashes or has problems?

Recruit Genie Status

Last Updated on 2019-11-07 by I-Netcom

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Common Recruit Genie Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Recruit Genie app on iOS and Android devices. Solve all Recruit Genie app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Recruit Genie iPhone Issues and Solutions

Recruit Genie iOS app crashes, not working, errors
Recruit Genie iOS app network issues
Recruit Genie on iOS has black/white screen

Recruit Genie Android App Issues and Solutions

Recruit Genie has errors/crashing/not working
Recruit Genie server network connectivity issues
Recruit Genie has black screen

Recruit Genie iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Recruit Genie app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Recruit Genie app crashes or not working on Iphone (iOS):

Close and restart the Recruit Genie app on iPhone
Update Recruit Genie app to the Latest Version for iOS
Uninstall and reinstall Recruit Genie iPhone app
Update your iPhone to the latest iOS version

Fix Recruit Genie on iPhone unable to connect to server/internet connection issues::

To resolve Recruit Genie network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Recruit Genie black/white screen (blank screen) on iPhone:

Follow the Recruit Genie iOS app troubleshooting guide Here →

Recruit Genie Android App Issues and Solutions

Fix Recruit Genie not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Recruit Genie app issues:

Force Stop the Recruit Genie App
1. On android, goto "Settings" » click Recruit Genie app. » click "Force Stop".

Update Recruit Genie to the latest version on PlayStore

Clear Recruit Genie App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Recruit Genie app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Recruit Genie.

Fix Recruit Genie unable to contact server/ Recruit Genie internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Recruit Genie » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Recruit Genie » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Recruit Genie on android.

Solve Recruit Genie black/white screens issue on Android:

Follow the Recruit Genie android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at I-Netcom, developers of Recruit Genie.

About this app

Employees can communicate directly with mangers and colleagues, manage their training, view and apply for vacancies, carry out staff reviews, view company news, staff benefits and much more. An employee communication app that directly links with the Recruit Genie HR platform. The perfect app for HR and senior managers when it comes to employee engagement.