Contact KrogerRxSC Support
Company Name: GoodRx
About: GoodRx believes prescription drugs should be affordable and convenient for everyone.
Headquarters: Santa Monica, California, United States.
KrogerRxSC Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with KrogerRxSC. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KrogerRxSC. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 3 Customer Service Reviews 😭😔💔
App is Useless - Hire App Developer PLEASE
by Ascan19
This app is useless and I am not sure why it even exists. The most basic function - refilling and ordering prescriptions - you can’t do. You can’t transfer prescriptions either. The app lags and will freeze and log you out so it’s always a gamble whether you can even open the app period. It’s not user friendly at all - we pay money for this program and a big part of the program is paying for the ability to access and manage your prescriptions, and you can’t do that. Kroger is partnered with GoodRX so I am not sure why they can’t just hire app developers and GoodRX staff so create an app that works and is user friendly. You also can’t add your card, that you pay for every year, to your apple wallet which is really inconvenient. This program has a lot of potential and it is a shame that the application created by Kroger is essentially useless and paying customers don’t have the ability to basic functions and tasks that should be accessible in order to offer the best or at least decent customer experience to ensure customer satisfaction. Really disappointed, I think this is a huge road block and reason new customers don’t join or switch to Kroger for RX. Kroger corporate should hire app programmers and staff to make the app worth using and utilizing.
Would some navigation buttons be that hard?
by GaltsGulch82
The app has no way of navigating it. Accidentally open the meds list oops, have to shut app down to get back to the Home Screen. Want to search multiple meds? Have to hit the top menu and start over every time. Also, don’t hit the wrong button while transferring prescriptions. Have to go to top menu and start the process from scratch. Great program absolutely horrible app!
What? No way to refill using the app???
by KimT523
All this app does is show your prescription card, show your prescription purchase history, and has a drug search. The PRIMARY reason I downloaded this app was to (I thought) easily refill my prescriptions with just a couple clicks.... like Walmart pharmacy, or Humana. No... there is absolutely no way to refill through the app or online. You need to call or go in store. Seems this BASIC task was forgotten. Please update this!!!!
Have a Problem with KrogerRxSC? Report Issue
Why should I report an Issue with KrogerRxSC?
- Pulling issues faced by users like you is a good way to draw attention of KrogerRxSC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KrogerRxSC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KrogerRxSC.
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