Contact myStudentAid Support
Company Name: Office of Federal Student Aid
About: Complete the FAFSA form, view loan and grant info, and get relevant
notifications using the official myStudentAid app.
Whether you’re a student,
parent, or borrower, Federal Student Aid’s official myStudentAid app has the
tools and resources you need to apply for and manage financial aid for college
or career school on the go.
myStudentAid Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with myStudentAid. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myStudentAid. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Slightly better than the website
by CHISKENT
The fafsa website just doesn’t open. It loads and loads and never takes you to anything other than a load screen. This app doesn’t crash, but syncing parent and child FSA ID took me filling the faces form out three times. My parent finished their information then I went to log in and it said none of it was filled out until it finally stayed filled out on the third try. Honestly, it was hours of frustration. Also in order to add more than ten schools I have to go back take schools off the list and then resubmit. That’s a really weird, outdated, and unnecessarily convoluted method considering it’s 2022. My school website literally has better functionality than this app. That said it is better than the website that just doesn’t load. Financial aid is really important to students and their families and this app made the process a real headache.
Won’t let me submit
by Vrgghjj
I’ve been struggling with the app for the past 4 days. No matter where I am or even if the connection is great, it keeps telling me it can’t submit due to network problems. My connection is really good and everything worse works on my phone so I know it isn’t connection. On wifi or off it still won’t let me submit my form which is really frustrating especially since I wanted to submit it by the 1st. Now I’m more and more behind still struggle to submit the fasfa which I completed multiple times now.
One of the worst apps I’ve ever had the displeasure of using
by Evak❤️❤️❤️
I’m usually not a person who is compelled enough to leave reviews, but this app was so bad it forced me to take the time out of my day to warn others against it. One of the most prominent bugs is the continue button, which sometimes works depending on luck. The worst bug if all was that it refused to save my information and refused to let me complete and submit my fasfa form, because of this i had to start the form all over using the website.
Have a Problem with myStudentAid? Report Issue
Why should I report an Issue with myStudentAid?
- Pulling issues faced by users like you is a good way to draw attention of myStudentAid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myStudentAid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myStudentAid.
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