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The fafsa website just doesn’t open. It loads and loads and never takes you to anything other than a load screen. This app doesn’t crash, but syncing parent and child FSA ID took me filling the faces form out three times. My parent finished their information then I went to log in and it said none of it was filled out until it finally stayed filled out on the third try. Honestly, it was hours of frustration. Also in order to add more than ten schools I have to go back take schools off the list and then resubmit. That’s a really weird, outdated, and unnecessarily convoluted method considering it’s 2022. My school website literally has better functionality than this app. That said it is better than the website that just doesn’t load. Financial aid is really important to students and their families and this app made the process a real headache.

I’ve been struggling with the app for the past 4 days. No matter where I am or even if the connection is great, it keeps telling me it can’t submit due to network problems. My connection is really good and everything worse works on my phone so I know it isn’t connection. On wifi or off it still won’t let me submit my form which is really frustrating especially since I wanted to submit it by the 1st. Now I’m more and more behind still struggle to submit the fasfa which I completed multiple times now.

I’m usually not a person who is compelled enough to leave reviews, but this app was so bad it forced me to take the time out of my day to warn others against it. One of the most prominent bugs is the continue button, which sometimes works depending on luck. The worst bug if all was that it refused to save my information and refused to let me complete and submit my fasfa form, because of this i had to start the form all over using the website.