POLO Reviews

POLO Reviews

Published by on 2021-06-07

THE POLO APP Get insider access to limited editions and new collections, plus
first looks at upcoming releases, exclusive content, and more with the new Polo
App. Sign in with your existing RalphLauren.com account, or create a new account

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

POLO Reviews

  • By

    Classy app

    The app is as hip as it gets. I love the access , and I’m also enjoying the involvement of customers, fans. I really wanted to take advantage of the recent contest, it just happened at a bad time for me ...too busy at work. Without a doubt I have a closet that can compare to any die hard Polo fan. Polo, Black and Purple Labels, RRL, Rugby, RLX and others. From the newest items to some great vintage pieces with about 500 or more items in between ( no exaggeration). KM

  • By

    One stop shop!

    Now exclusive releases and more made easily available through this online app.. I live in an area where polo is only available in dept. stores such as Dillard’s, Macy’s, etc. Some of the limited runs never made before now.. Thanks alot guys!!!! Very accessible. Easy to choose items and purchase.

  • By

    Not terrible for the first app

    Being that Polo is a few years behind some of the major hitters when it comes to apps, this first one isn’t terrible. Consumers who shop online shop more from apps in 2018 than they do on actual websites. This app is lacking a similar category search to that of its website. I do however enjoy the calendar, very exciting to see what’s coming down the road. Besides that there’s room for improvement, but I’m sure it will improve.

  • By

    Worthless app

    This app constantly crashes or just plain doesn’t load. And I have the latest iPhone and keep my iOS updated. The worst was this past Indigo Stadium release. The app notified me 17 minutes after the drop. I was already on the app from 8am. By time 10AM rolled around the app crashed!! I no longer live in nyc so I can’t get the limited released items... I thought getting the app would be helpful, it’s worthless!! Thankfully I have friends in nyc to go buy any item I need.

  • By

    Kind of Glitchy

    The app is great and all, it’s just glitchy when choosing the suggested address, needs frame improvements and some images are blank for the products. But overall an easy to use app.

  • By

    Fix the app

    The app is always crashing someone needs to fix the bugs or whatever is going on. The app is very slow and always shuts down, and I am upset because that status of the company shouldn’t have an app that is trash. I’ve been supporting the company for years and this is making me very annoyed, and I’m not the only one who says that. I have peers that been supporting Ralph Lauren for more than 20 years and are frustrated from this. Someone needs to do something about it.

  • By

    Great site

    Love the site, easy to make a purchase nice selection. I really enjoy the release option to notify when a specific item is going to drop! Keep up the good job

  • By

    App is Garbage filled with issues

    I would rate his a 0 if I had the option, the latency in time of drops are unacceptable. Notifications are straight trash timing, logged me out when the drops occur, whilst i’ve been signed in for the whole entire time i’ve been using the app. Polo is a company with overinflated prices with clothing that would fit the need of a 5 year old white boy in a 50 year old body. Polo has lost everything that made them true to their own heritage.

  • By

    Vintage 90’s Pieces

    I love how having the app allows you to have first dibs on exclusive releases and vintage releases. I did notice on my most recent purchase through the app that PayPal credit wasn’t an option and it used to be.

  • By


    The second I got on the app and place an item in my bag it was sold out within literally 1 second. Horrible experience

  • By

    Pretty but useless

    This website is very pretty and sleek but is basically useless as an e-commerce app. There is no navigation, there are no product filters, and the search couldn’t handle ‘women’s sweater’. I would try back in a year when there are more products and functionality. Pretty disappointing for a company with so much money to spend on developers.

  • By

    Credit card information stolen

    I downloaded this app to purchase items from the Palace collaboration. 3 hours after saving my credit card information on my account, I received a call from the bank that there were 2 charges on my card. One for $700, and another for $267. I didn’t even get to buy anything from the collection because the app froze up when it dropped.

  • By


    Their should be no polo app exclusives nor a polo app for that reason if it is always going to crash and fail to load, this is a slap in the face to the users of the app fix the bugs and problems before you release items. It is a headache and not worth the time, much easier buying off of your website as for the exclusive cp93 drop did rather than the app. FIX IT! - thank you, one angry Polo fan.

  • By

    Excellent experience, content, navigation

    Ralph Lauren really outdid themselves on this app. Way better than the traditional shopping app. Great articles, exclusive lines, and I love the limited release drops.

  • By

    Polo App

    It’s a good app but moves really slow most times and freezes often. Please fix and also really make it fair for everyone to get a chance to buy exclusive items. It’s only fair.

A better way to Contact apps

You can now contact POLO customer service directly
via Email using our new site - AppContacter.com

Contact POLO directly

Is POLO Safe?

Yes. POLO is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 5,299 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for POLO Is 21.0/100.

Is POLO Legit?

Yes. POLO is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,299 POLO User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for POLO Is 21.0/100.

Is POLO not working?

POLO works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with POLO? Report Issue

Leave a comment:

Why should I report an Issue with POLO?

  1. Pulling issues faced by users like you is a good way to draw attention of POLO to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a POLO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using POLO.

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