Europa Passage app not working? crashes or has problems?

Europa Passage Status

Last Updated on 2023-02-06 by ECE Projektmanagement G.m.b.H. & Co. KG

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Common Europa Passage Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Europa Passage app on iOS and Android devices. Solve all Europa Passage app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Europa Passage iPhone Issues and Solutions

Europa Passage iOS app crashes, not working, errors
Europa Passage iOS app network issues
Europa Passage on iOS has black/white screen

Europa Passage Android App Issues and Solutions

Europa Passage has errors/crashing/not working
Europa Passage server network connectivity issues
Europa Passage has black screen

Europa Passage iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Europa Passage app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Europa Passage app crashes or not working on Iphone (iOS):

Close and restart the Europa Passage app on iPhone
Update Europa Passage app to the Latest Version for iOS
Uninstall and reinstall Europa Passage iPhone app
Update your iPhone to the latest iOS version

Fix Europa Passage on iPhone unable to connect to server/internet connection issues::

To resolve Europa Passage network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Europa Passage black/white screen (blank screen) on iPhone:

Follow the Europa Passage iOS app troubleshooting guide Here →

Europa Passage Android App Issues and Solutions

Fix Europa Passage not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Europa Passage app issues:

Force Stop the Europa Passage App
1. On android, goto "Settings" » click Europa Passage app. » click "Force Stop".

Update Europa Passage to the latest version on PlayStore

Clear Europa Passage App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Europa Passage app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Europa Passage.

Fix Europa Passage unable to contact server/ Europa Passage internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Europa Passage » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Europa Passage » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Europa Passage on android.

Solve Europa Passage black/white screens issue on Android:

Follow the Europa Passage android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ECE Projektmanagement G.m.b.H. & Co. KG, developers of Europa Passage.

About this app

• Wie in einem "Digitalen Schaufenster" sehen Sie die angesagten Trends, Mode-Highlights und Angebote aus der Europa Passage Hamburg – wo und wann immer Sie wollen! • Tolle Geschenkidee: Bestellen Sie ganz einfach einen Centergutschein über die App und lassen Sie ihn bequem zu sich nach Hause schicken. • Der interaktive Centerplan hilft Ihnen beim Finden der Shops und Gastrobetriebe im Center und zeigt Ihnen auch gleich alle Öffnungszeiten und Kontaktdaten auf einen Klick. • Verpassen Sie nichts! Wem das nicht reicht, der kann sich die Termine kommender Events direkt in seinen Kalender synchronisieren. • Mit Hilfe des Routenplaners finden Sie auf dem schnellsten Weg zu uns. Laden Sie sich die Europa Passage App gleich runter und genießen Sie Ihr neues Shopping-Erlebnis. Wir freuen uns auf Ihren Besuch in der Europa Passage! Durch Aktivierung der Push-Funktionalität sind Sie immer up-to-date. Wir freuen uns über Ihr Feedback. Haben Sie Lob, Kritik oder Anmerkungen?