Run Ball app not working? crashes or has problems?

Run Ball Status

Published by Jay Thomas

Exciting adventure trip of climbing helix tower! Tap to jump, make your ball
jump over the pits and obstacles, earn diamonds and unlock new interesting
balls. Easy one-tap controls, rich visual effects and addictive gameplay.

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Common dislikes about Run Ball app

- Major bug with headphones

- Ad button doesn't work

- Limited number of balls available

- Difficulty earning gems for new balls

- No pause button

- Some players may find it hard at first

Have a Problem with Run Ball - Jump On Helix Road? Report Issue

Common Run Ball Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Run Ball app on iOS and Android devices. Solve all Run Ball app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Run Ball iPhone Issues and Solutions

Run Ball iOS app crashes, not working, errors
Run Ball iOS app network issues
Run Ball on iOS has black/white screen

Run Ball Android App Issues and Solutions

Run Ball has errors/crashing/not working
Run Ball server network connectivity issues
Run Ball has black screen

Run Ball iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Run Ball app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Run Ball app crashes or not working on Iphone (iOS):

Close and restart the Run Ball app on iPhone
Update Run Ball app to the Latest Version for iOS
Uninstall and reinstall Run Ball iPhone app
Update your iPhone to the latest iOS version

Fix Run Ball on iPhone unable to connect to server/internet connection issues::

To resolve Run Ball network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Run Ball black/white screen (blank screen) on iPhone:

Follow the Run Ball iOS app troubleshooting guide Here →

Run Ball Android App Issues and Solutions

Fix Run Ball not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Run Ball app issues:

Force Stop the Run Ball App
1. On android, goto "Settings" » click Run Ball app. » click "Force Stop".

Update Run Ball to the latest version on PlayStore

Clear Run Ball App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Run Ball app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Run Ball.

Fix Run Ball unable to contact server/ Run Ball internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Run Ball » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Run Ball » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Run Ball on android.

Solve Run Ball black/white screens issue on Android:

Follow the Run Ball android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jay Thomas, developers of Run Ball.

23.08% Contact Match

Developer: zhangjunzhi

E-Mail: [email protected]

Website: Visit Run Ball Website

About this app

Tap to jump, make your ball jump over the pits and obstacles, earn diamonds and unlock new interesting balls. Easy one-tap controls, rich visual effects and addictive gameplay. Beat your high score and compete with others to hit the best score in the world!