Virtual Welding AR app not working? crashes or has problems?

Virtual Welding AR Status

Last Updated on 2021-04-21 by Fronius International GmbH

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Common Virtual Welding AR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual Welding AR app on iOS and Android devices. Solve all Virtual Welding AR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual Welding AR iPhone Issues and Solutions

Virtual Welding AR iOS app crashes, not working, errors
Virtual Welding AR iOS app network issues
Virtual Welding AR on iOS has black/white screen

Virtual Welding AR Android App Issues and Solutions

Virtual Welding AR has errors/crashing/not working
Virtual Welding AR server network connectivity issues
Virtual Welding AR has black screen

Virtual Welding AR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual Welding AR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual Welding AR app crashes or not working on Iphone (iOS):

Close and restart the Virtual Welding AR app on iPhone
Update Virtual Welding AR app to the Latest Version for iOS
Uninstall and reinstall Virtual Welding AR iPhone app
Update your iPhone to the latest iOS version

Fix Virtual Welding AR on iPhone unable to connect to server/internet connection issues::

To resolve Virtual Welding AR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual Welding AR black/white screen (blank screen) on iPhone:

Follow the Virtual Welding AR iOS app troubleshooting guide Here →

Virtual Welding AR Android App Issues and Solutions

Fix Virtual Welding AR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual Welding AR app issues:

Force Stop the Virtual Welding AR App
1. On android, goto "Settings" » click Virtual Welding AR app. » click "Force Stop".

Update Virtual Welding AR to the latest version on PlayStore

Clear Virtual Welding AR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual Welding AR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual Welding AR.

Fix Virtual Welding AR unable to contact server/ Virtual Welding AR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual Welding AR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual Welding AR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual Welding AR on android.

Solve Virtual Welding AR black/white screens issue on Android:

Follow the Virtual Welding AR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fronius International GmbH, developers of Virtual Welding AR.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Virtual Welding AR Website

Privacy Policy: https://www.fronius.com/en/data-privacy-statement

Developer: Fronius International GmbH

About this app

Using an augmented reality (AR) application, it is possible to show content like videos on Virtual Welding, 3D simulations of welding processes as well as explanations of the main benefits of virtual welding training on an flat surface. Easily and three-dimensionally discovering the world of Virtual Welding at anywhere and anytime? This is possible with the new Fronius App "Virtual Welding AR". VirtualWeldingAR, available free of charge, easily combines presentation and information with fun. Interactively experiencing product information? Markers for tracking are no longer required. VirtualWelding AR works with any device supporting ARCore respectively ARKit as well as Vuforia software solution.