MyLuna Reviews

MyLuna Reviews

Published by on 2023-01-27

🏷️ About: My Luna is the first app designed exclusively for women going through menopause or perimenopause to understand what causes hot flashes in their diet, physical and emotional activities. My Luna enables you to log and share your hot flashes data and activities with your doctor to facilitate personalized treatment decisions.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.1%

😎👌🔥 Positive experience
25.2%

🙄💅🫥 Neutral
13.8%

~ from Justuseapp.com NLP analysis of 98 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

Log in

2022-11-29

It does not keep MyLuna open. Every month I am forced to log back in and hope that I remember the password!!

does not work with apple watch

2022-12-30

i don’t always carry my phone with me, so it would be much more convenient for me to track hot flashes on my watch. MyLuna is supposed to have that capability, but on my watch i always get the message, ‘you need to log in to the phone app first,’ even though i am logged into the phone app. i have contacted customer service twice for help, but i have yet to hear from anyone, hence the one star review.

Will not allow me to register

2023-01-31

I tried two different emails and I can’t get past the registration screen. I follow the instructions and went to email received to link to verify. When I clicked the link it said email already registered. I’ve tried with two separate email addresses and I get the same problem. I refuse to sign up through Facebook. I will be deleting MyLuna. It’s a shame because it seemed like the most user-friendly menopause app. There isn’t even a customer support number or email to contact with log-in issues.

Does work

2023-03-04

Used it for three days recorded every hot flash and then all the info was gone. Said error can not format. So frustrated 😡

Apple Watch App Not Working

2023-04-02

I started with MyLuna because of the ability to connect to my Apple Watch. I have the most updated Watch OS and it still won’t connect. Says I need to sign into app, which I am. Deleted MyLuna. Too many bugs. Would love to use it but without the Watch integration it is impossible to track accurately since my phone is not accessible 24/7. Would love this to be fixed!

Buggy and can not retrieve data entered

2023-05-04

The concept, interface and use cases are wonderful. However, the implementation is bad! Super buggy, and I can not retrieve my actual data from 2 days ago. It graphs the collected data but details are presented for anything beyond the previous day.

I had high hopes for this. So many other apps have failed. Why is it so hard to build a simple tracker?

“Refresh token not found” error

2023-06-04

It was working great for a while but now I cannot save any hot flashes. All my previous data is gone. I get the above error message any time I try anything - even trying to log out to try logging in again.

Update. I have the newest version and am still getting internal server error and it will not save any info, including my profile info.

Good start but not a good enough app

2023-07-06

Was really happy to find this but it falls short of what it could be. Love the real-time recording of a hot flash but if you can’t record it at the moment, I see no way to record the time it happened—just morning, afternoon or evening. Also, once saved, there is no way to edit it. I am trying to track how often I have them so this is a huge problem for what I wanted.

As other people have noted, also no way to track what you are doing when you have one or the symptoms that occur with one: I sometimes have anxiety and/or palpitations. So it’s a good start but not nearly as helpful as I had hoped.

No support

2023-08-06

Great idea. Needs work. No support.
There’s an option to enter the length of hot flashes and personal notes on each hot flash record, but they disappear daily. All I get after the day’s entry is a graphic of the total number, without supporting details of timing or my personal notations of circumstances. Email for assistance in locating them, if they even exist after one day, got no response.

Where is my data?

2023-09-07

I got MyLuna to track and trend my beginning hot flashes. It was doing fine for a week and then all my data was gone. So
I recorded two before bed, checked that they were there, and in the morning they were gone. I emailed the support group and have heard nothing back in a week.

Needs work

2023-10-09

There’s a lot of potential here but app needs refining. I like that it’s just a tracker of symptoms but it needs more options. It’s the only app I’ve found that lets you record duration of hot flashes. That’s why I stick with it but could use some work.

Label my flashes

2023-11-09

I’m new to MyLuna so just trying it out but noticed that there is no way to write in what I was doing when a hot flash started. Was I in bed? Was I doing my violin lesson? Was I at my computer? I think data like this may begin to help me see a pattern. I really would like to see a place for comments as I time and save each hot flash. Can you help with that? I was just looking for a simple app that would track time, date, severity and activity of each flash. If it had that MyLuna would get 5 stars for ease of use and simplicity.

Good Hot Flash Tracker

2023-12-11

I started having hot flashes a month ago and this is the only app that I could find to track my hot flashes. I am very pleased with this tracking mechanism. This is working very well for me. I had hoped that I would be able to more clearly see trends and intraday patterns of the hot flashes and any other related symptoms or activities that I record for the period. Maybe I don’t understand how to get to this reporting.
Overall, very good app to record hot flashes.

Good, could use refinement

2024-01-11

I have been using MyLuna for five days. Downloaded it desperate to track frequent hotflashes. Love the real time and record past flashes functions. Also like the meal recording, but it’s disappointing that I’m forced to check a box for “sugary, fatty, high carb”, etc. — if I don’t, I get an error and the meal won’t post. Why is it assumed that my food choices are poor? Maybe I am eating healthy meals! It would be good to be able to either not check a box, or have the option “none of these.”

Also related to options—I’d like to be able to choose more than one mood for a day. Sometimes life is a mixed bag!

This is still an pretty good app I still plan to use it because it is the only one I found for both Hotflashes and periods.

Hard to get to

2024-02-12

The functionality of MyLuna Is good but when I’m busy and don’t have my phone readily available to track a hot flash, it makes it difficult.

If there was someway that they could integrate it with the Apple Watch that would be great.

Very simple

2024-03-15

Just got MyLuna and upgraded. So far it is a very simple app. Articles are very clinical.
Wish there was a way to connect w a community of other women.
Maybe u can add that. So far not to impressed, but I will hang in there a little longer since I just got MyLuna .

Getting There

2024-04-14

I LOVE the updates. Would there be a way to remind me that I’ve started recording a hot flash? I start the timer and then leave MyLuna to do something else and forget to come back.

An average 2-3 minute pop-up reminder like, “Hey! Is your inner child still playing with matches?” or “How’s the personal summer going?” would help me to go back and stop the timer.

Crashed

2024-05-16

LOVED MyLuna till it crashed today and lost 3 weeks of my data!!!! PLEASE fix it! Trending was really helping me identify patterns of my hot flashes.

Love it and would love it more on the watch.

2024-06-16

I love recording my live hot flashes buy would love to be able to do it on the watch. Or if the temperature would immediately activate it or send an alarm.

UPDATE: Loving app again

2024-07-18

Up until today (7/10/20) I was loving MyLuna and using regularly to log hot flashes. But today I tried to log a hot flash and MyLuna asked me to login which it has never done in the past. So I logged in and got the following error message:

JSON could not be serialized because of error: The data could not be read because it isn’t in the correct format.
My email and password are correct bc I have it saved in a password manager. But in any case, desperate to log my hot flash, I attempted to reset my password and got the same error message.

This worries me bc I use MyLuna to report on my hot flashes to my oncologist and now it’s not working. I’ve been using MyLuna for quite some time and I am worried that by not having access to it I will lose all the history.

I sent an email to MyLuna makers and it said someone would get back to me in 48hrs. Hope to hear from someone.

UPDATE: Totally loving MyLuna again now that it’s working. The developers are really responsive which is nice. Haven’t had an issue since the fixed MyLuna on 7/11/20. One day turnaround that’s impressive.

I love my Luna

2024-12-16

I do love my Luna , but it is not letting me log in ,because there is a error saying it can’t log in my Facebook on my iPhone and iPad,could you please fix this



Is MyLuna Safe? 🤗🙏


Yes. MyLuna is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 98 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for MyLuna Is 29.2/100.


Is MyLuna Legit? 💯


Yes. MyLuna is legit, but not 100% legit to us. This conclusion was arrived at by running over 98 MyLuna User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyLuna Is 45.1/100..


Is MyLuna not working? 🚨


MyLuna works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MyLuna? Post a Review




Features

The key feature of the app is "History" section where you can see the statistics of your hot flashes as well as a general summary of your activities to help you identify the pattern between your hot flashes occurrences and your unique hot flash triggers and help you understand how they may affect you and your health.

My Luna is the first app designed exclusively for women going through menopause or perimenopause to understand what causes hot flashes in their diet, physical and emotional activities.

With one third of the engineers being women and led by a values-driven female CEO, My Luna is an example of the company's dedication to value women at every stage of their lives, by offering them health tools that respects who they are.

My Luna enables you to log and share your hot flashes data and activities with your doctor to facilitate personalized treatment decisions.

The menstrual tracking calendar help you track menstrual cycle irregularities and provides an automatic menopause counter.

Keep track of other daily activities that affect your well-being like Meals, Exercise, and Sleep Quality.

You can track hot flash duration by simply tapping a button to record the start and end time as well as the intensity; Mild, Moderate and Severe.

Take note of how you feel by creating a daily mood log; Choose an emoticon to represent your mood during the day and rate your stress level.

My Luna is developed by Blue Trail Software.

At BTS, we love building softwares to contribute to the causes we believe in.