Oracle CX Cloud Mobile Reviews

Oracle CX Cloud Mobile Reviews

Published by on 2022-07-28

🏷️ About: The Oracle Customer Experience Cloud Mobile App is a great sales-management-tool that includes the Oracle Sales Cloud Mobile, Call Report, and Deal Management apps. It allows field sales reps, channel account managers, and partner sales reps to manage their day and nurture customer relationships. The app provides an intuitive and secure way to access all contacts, opportunities, service requests, activities, and analytics in one place.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
60.4%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
31.2%

πŸ™„πŸ’…πŸ«₯ Neutral
8.3%

~ from Justuseapp.com NLP analysis of 24 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Works well in offline mode, which is a big plus for sales reps who may not always have internet access.

- Customizable to suit specific business use cases.

- Loaded with useful features, yet still simple to use.



Read 5 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

3.8 out of 5

Worst CRM ever

2022-05-25

What a disappointing product. The formatting of data entry pages is awful, not intuitive like other iPhone friendly apps. Login issues, calendar synch issues and crashes make OracleCXCloud impossible to use efficiently. Stay away and spend the money on a better package.

Won’t let you sign in even when your username and password are correct

2022-06-26

Sometimes OracleCXCloud gets in a weird funk when if I try to sign in it won’t let me even though I know for a fact the username and password and right because I use it on the web app and I’ve used it on OracleCXCloud before.

Beat

2022-07-27

Awesome always useful

Offline and extensibility is best

2022-08-28

App works like a charm in offline mode a biggest ask from all our sales reps. And we have customized OracleCXCloud extensively to suit our business use cases. Great application

Supports offline access !

2022-09-29

Functionally loaded and really simple to use even while disconnected !



Is Oracle CX Cloud Safe? πŸ€—πŸ™


Yes. Oracle CX Cloud Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 24 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Oracle CX Cloud Is 34.1/100.


Is Oracle CX Cloud Legit? πŸ’―


Yes. Oracle CX Cloud Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 24 Oracle CX Cloud Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Oracle CX Cloud Is 43.2/100..


Is Oracle CX Cloud Mobile not working? 🚨


Oracle CX Cloud Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information πŸ’ΈπŸ€‘πŸ’°

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

An active Oracle Sales Cloud account and/or Oracle Engagement Cloud subscription is required to use the app.



How was your experience with Oracle CX Cloud Mobile? Post a Review




Features

- One-stop shop for Oracle Sales Cloud Mobile, Call Report, and Deal Management apps

- Intuitive and secure way to manage customer relationships

- Access to contacts, opportunities, service requests, activities, and analytics in one place

- Task-based user interface to guide through daily sales activities

- Offline capabilities to view and edit data in areas with no network connection

- Automatic sync when connection is re-established

- Customizable app using a drag and drop interface designer

- Ability to add, remove, and reorder standard or custom fields

- Create layouts based on sales roles

- Real-time 360-degree view of all sales and service related information

- View service request details from Oracle Engagement Cloud

- Access to related information such as team, message, and attachments.

  Customer Service/Support
Developer:
Oracle America, Inc.