NearSnapp app not working? crashes or has problems?

NearSnapp Status

Published by GB Multimedia Sdn Bhd

Tag, Scan, Track, Support and Maintain assets information using NearSnapp.
Created to ease Asset Management and Support / Preventive Maintenance services
processes.

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Common NearSnapp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NearSnapp app on iOS and Android devices. Solve all NearSnapp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NearSnapp iPhone Issues and Solutions

NearSnapp iOS app crashes, not working, errors
NearSnapp iOS app network issues
NearSnapp on iOS has black/white screen

NearSnapp Android App Issues and Solutions

NearSnapp has errors/crashing/not working
NearSnapp server network connectivity issues
NearSnapp has black screen

NearSnapp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NearSnapp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NearSnapp app crashes or not working on Iphone (iOS):

Close and restart the NearSnapp app on iPhone
Update NearSnapp app to the Latest Version for iOS
Uninstall and reinstall NearSnapp iPhone app
Update your iPhone to the latest iOS version

Fix NearSnapp on iPhone unable to connect to server/internet connection issues::

To resolve NearSnapp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NearSnapp black/white screen (blank screen) on iPhone:

Follow the NearSnapp iOS app troubleshooting guide Here →

NearSnapp Android App Issues and Solutions

Fix NearSnapp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NearSnapp app issues:

Force Stop the NearSnapp App
1. On android, goto "Settings" » click NearSnapp app. » click "Force Stop".

Update NearSnapp to the latest version on PlayStore

Clear NearSnapp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NearSnapp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NearSnapp.

Fix NearSnapp unable to contact server/ NearSnapp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NearSnapp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NearSnapp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NearSnapp on android.

Solve NearSnapp black/white screens issue on Android:

Follow the NearSnapp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GB Multimedia Sdn Bhd, developers of NearSnapp.

About this app

Created to ease Asset Management and Support / Preventive Maintenance services processes. Tag, Scan, Track, Support and Maintain assets information using this app. Using NFC technology as asset tag replacing the conventional bar code reading which can all be done through mobile phones.