Ma Vie Claire app not working? crashes or has problems?

Ma Vie Claire Status

Last Updated on 2020-04-07 by Loyalty Company

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Common Ma Vie Claire Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ma Vie Claire app on iOS and Android devices. Solve all Ma Vie Claire app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ma Vie Claire iPhone Issues and Solutions

Ma Vie Claire iOS app crashes, not working, errors
Ma Vie Claire iOS app network issues
Ma Vie Claire on iOS has black/white screen

Ma Vie Claire Android App Issues and Solutions

Ma Vie Claire has errors/crashing/not working
Ma Vie Claire server network connectivity issues
Ma Vie Claire has black screen

Ma Vie Claire iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ma Vie Claire app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ma Vie Claire app crashes or not working on Iphone (iOS):

Close and restart the Ma Vie Claire app on iPhone
Update Ma Vie Claire app to the Latest Version for iOS
Uninstall and reinstall Ma Vie Claire iPhone app
Update your iPhone to the latest iOS version

Fix Ma Vie Claire on iPhone unable to connect to server/internet connection issues::

To resolve Ma Vie Claire network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ma Vie Claire black/white screen (blank screen) on iPhone:

Follow the Ma Vie Claire iOS app troubleshooting guide Here →

Ma Vie Claire Android App Issues and Solutions

Fix Ma Vie Claire not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ma Vie Claire app issues:

Force Stop the Ma Vie Claire App
1. On android, goto "Settings" » click Ma Vie Claire app. » click "Force Stop".

Update Ma Vie Claire to the latest version on PlayStore

Clear Ma Vie Claire App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ma Vie Claire app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ma Vie Claire.

Fix Ma Vie Claire unable to contact server/ Ma Vie Claire internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ma Vie Claire » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ma Vie Claire » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ma Vie Claire on android.

Solve Ma Vie Claire black/white screens issue on Android:

Follow the Ma Vie Claire android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Loyalty Company, developers of Ma Vie Claire.

About this app

Retrouvez toutes les infos de votre programme relationnel MA VIE CLAIRE, son fonctionnement, consultez votre compte de points et obtenez des bons d’achat à utiliser dans tous les magasins LA VIE CLAIRE participants au programme. Consultez les fiches magasins et laissez-vous guider par l’itinéraire pour vous rendre dans le magasin de votre choix. Aidez-nous à mieux vous connaitre en modifiant / complétant les informations de votre profil dans la rubrique Mes Réglages. Consultez les recettes et les astuces bio de La Vie Claire et des utilisateurs de l’application, donnez votre avis et publiez également vos contenus. Trouvez le magasin La Vie Claire le plus proche de chez vous grâce au store locator. Gérez vos abonnements à nos communications pour profiter au mieux des offres et des avantages qui vous sont réservés. Chaque publication vous rapporte des points ! Et de nombreuses surprises à venir très prochainement !