Are you having issues? Select the issue you are having below and provide feedback to Fit Sync.
Complete guide to troubleshoot Fit Sync app on iOS and Android devices. Solve all Fit Sync app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jaiyo Inc., developers of Fit Sync.
Contact e-Mail: [email protected]
Sync your entire Fitbit history to Apple Health quickly, easily, accurately and without duplicate data! Fitbit only gives developers access to Daily Totals, thus we have to save one value per day to Apple Health and we choose to save it at the start of the day. To set Fitness Sync as the top priority, check out the video tutorial linked below. * Fitbit only allows 3 years of data to be transferred. Due to the way Fitbit lets developers access Sleep data, a separate app is necessary to sync every nap, snooze, siesta, etc quickly and accurately. Fitness Sync for Fitbit to Apple Health is designed for use with the Fitbit platform. So if you used it today, subtract 3 years to see your actual start date. * All information that is read from Fitbit is immediately put into Apple Health and then discarded. Check out Full Sleep Sync for Fitbit to Health. Check out Body Sync for Fitbit to Health. To avoid this unwanted data, we have created an app just to Sync Fitbit Body Data. Fitbit creates a mess of garbage data in between your actual Body Weight Logs in order to fill in the gaps. Apple Health has a priority system for Data Sources. If you have synced and there is no data showing in Apple Health, please reboot your phone. Fitbit only gives developers access to your Daily Resting Heart Rate. Due to this limitation, only one Heart Rate value Per Day will show in Apple Health. Fitness Sync is a Data Source, and so is your iPhone, and possibly other apps and devices. Apple Health (HealthKit) can only be accessed when the screen is unlocked.