Paytm Mall app not working? crashes or has problems?

Paytm Mall Status

Last Updated on 2022-02-24 by Paytm Mobile Solutions

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Summary of Paytm Mall Problems 😠👌🔥

- Customer care executives are impolite and unhelpful

- Inconsistent solutions provided for the same problem

- Poor overall experience

- No person to talk to for customer service

- App is not user-friendly

- No customer service available to support customers

- Issues with redeeming cashback codes on the app

Have a Problem with Paytm Mall: E-Gift Card Store? Report Issue

Common Paytm Mall Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Paytm Mall app on iOS and Android devices. Solve all Paytm Mall app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Paytm Mall iPhone Issues and Solutions

Paytm Mall iOS app crashes, not working, errors
Paytm Mall iOS app network issues
Paytm Mall on iOS has black/white screen

Paytm Mall Android App Issues and Solutions

Paytm Mall has errors/crashing/not working
Paytm Mall server network connectivity issues
Paytm Mall has black screen

Paytm Mall iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Paytm Mall app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Paytm Mall app crashes or not working on Iphone (iOS):

Close and restart the Paytm Mall app on iPhone
Update Paytm Mall app to the Latest Version for iOS
Uninstall and reinstall Paytm Mall iPhone app
Update your iPhone to the latest iOS version

Fix Paytm Mall on iPhone unable to connect to server/internet connection issues::

To resolve Paytm Mall network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Paytm Mall black/white screen (blank screen) on iPhone:

Follow the Paytm Mall iOS app troubleshooting guide Here →

Paytm Mall Android App Issues and Solutions

Fix Paytm Mall not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Paytm Mall app issues:

Force Stop the Paytm Mall App
1. On android, goto "Settings" » click Paytm Mall app. » click "Force Stop".

Update Paytm Mall to the latest version on PlayStore

Clear Paytm Mall App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Paytm Mall app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Paytm Mall.

Fix Paytm Mall unable to contact server/ Paytm Mall internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Paytm Mall » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Paytm Mall » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Paytm Mall on android.

Solve Paytm Mall black/white screens issue on Android:

Follow the Paytm Mall android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Paytm Mobile Solutions, developers of Paytm Mall.

About this app

Paytm Mall is India's premier shopping app for buying Gift Cards, brought to you by Paytm, India's most trusted brand. Shop with a smile for best deals and gift cards from top brands in Fashion, Entertainment, Groceries, Beauty & Health, Electronics & more. Exclusive offers and deals - Get exclusive privileges of using the Paytm Mall app. Personalized and relevant deals and offers, specially for you!