Smart Remote for Samsung TVs Reviews

by Tcva0987

I downloaded SmartRemote because SmartRemote my tv told me to download has a weird thing where the select/OK button (the one in the center of the four directional arrows) only sometimes works. So the only reason I needed a different app was for that one button and nothing else. I get SmartRemote downloaded, connect my TV, go to try the select button, and it tells me I can’t use that one button without buying the premium version. No thanks!

by Pg1566

Worthless unless you pay for SmartRemote . It’s not enough to buy an expensive TV. You also have to pay for SmartRemote , otherwise each time you go to use SmartRemote , you get a pop up on the TV screen that you have to acknowledge with the TV remote before you can use SmartRemote . So basically whenever you want to use SmartRemote , you have to use the TV remote first-so what’s the point of SmartRemote ? Come on Samsung-are you really that greedy?,.....Go Trump ..bring on some Tariffs..tired of greedy foreign corporations!

by Vika-NG

I bought SmartRemote to have a more convenient access to my TV since I always have my phone w me and can’t never find my tv remote thanks to the kids or bf just to find out SmartRemote glitches ALL the time and doesn’t even connect automatically to the TV, along w the fact the TV gets deleted from SmartRemote as soon as u turn the TV off and in order to connect it back again is by turning the tv on USING THE ORIGINAL TV REMOTE. sooooo what’s the point of buying SmartRemote again!!!!?

by Disassembled2014

One of the “features” that Samsung tells you about when you buy this TV is the remote app. What they never mention is the $3.99 “premium” features of being able to do things such as enter text. Rip-off, and classic bait and switch from the same company that makes exploding phones, and tries to force adds down your throat onto anything that has a screen. Samsung makes great hardware, but should get out of the software industry, because they never know what it means to not take advantage of their customers.

by Dissatified Downloader

My app does not work all the time, for starters.
I REALLY wish SmartRemote would allow me to select different sources, because:

A. The buttons on the remote that came with my TV are too small and too close together.
B. The buttons on the remote that came with my TV are not illuminated, causing me to frequently choose the wrong button in the dark
C. The buttons on SmartRemote are easy to see, but because the source button is not offered, I have to have the TV remote beside me even when I use SmartRemote .
D. My cable service is Comcast, and they offer a slick voice-operated remote. That device sometimes does not understand my choices, but it is improving. Still, it will not allow me to select different sources on the Samsung TV. So that’s two remotes that I need in addition to the Smart Remote App.
E. I have a Blu-Ray disc player. SmartRemote does not provide any control over my player. That’s three remotes plus your app.
You can see a pattern here. Study Sony remotes to improve your product.

by Ale, Sale,

Has to connect while tv is on and phone is connected to internet and blutooth. If tv is off cannot connect therefore turn on. Kinda pointless. If you’re wondering if it works better when you pay for it it doesn’t.

It also disconnects and makes difficult to connect when switching between apps.

You come back to it and can no longer disconnect to reconnect or anything.

by Kevin Malone Hehe

SmartRemote have been really good so far but my tv has been getting weird glitches, when I'm not even using my remote my tv gets weird controls when I'm not using the remote or SmartRemote . Sometimes my device isn't even on and my tv just gets weird controls.
Other than the glitches, it's been good!

by GenuineMo

The connectivity issue has definitely improved. I just wish we could use it to actually turn the TV on. I also think the UI could be a little more organized. But overall I am satisfied. I purchased the features and have been satisfied since. They are constantly updating it better.

One thing I would love to see is an Apple Watch app for it. It would be very convenient to control the TV from my Apple Watch as well

by Kayla.marie.422

So I’ve had this remote for a year and a half which has been great for when we misplace our tv remote. I paid for pro and it worked for a year and a half but now all of a sudden it wants me to pay for pro again. I don’t use it that often but it’s a little upsetting it’s wanting me to pay again. Not sure If I’m going to, or if Ill just end up just uninstalling it. Would have given 5 stars if it wasn’t for that

by BlehMcDerp

Don’t get the rating of this review wrong, it’s a good application. It works as intended and that’s just about it. Nothing about SmartRemote goes “above and beyond” nor does it completely fail you. Aside from the one or two times it locked up trying to find my tv (which could be my phones problem as much as anything) SmartRemote is worth the pay out.

by Meg!010203

I really like SmartRemote so far. I was really annoyed that I had to pay for the main functions I needed. BUT it was cheaper than buying a new remote and it works well. SmartRemote can turn off the tv but not turn it back on. I assume because the tv isn’t connected to the WiFi when it’s off so the remote doesn’t work. But I’m not sure.

by Chevymanjohniii

App works great. I’ve only had a couple small but annoying issues. 1-Almost every time I use the keyboard to type something in it always shows up twice on the tv, and sometimes it screws up searches and you have to be careful if your typing in usernames and/or passwords. And 2-Each time I want to connect to the TV I have to dig out the original remote to give SmartRemote permission to connect to it. (I’m sure that’s an issue wit the TV software, but annoying nonetheless) other than those couple of issues I enjoy SmartRemote .

by Slim-pm

I purchased SmartRemote, its handy when the remotes are temporarily lost or distant.

The thing I hate most is when just opening SmartRemote to use on one tv powers on a tv in a different room. It is frustrating to often find the other tv on, just because I opened SmartRemote .

Kindly remove this auto-power-on feature so I chose when to power a tv on or off. Your app does not have a settings section where one can select their preferences. Kind of useless from that simple perspective.

by VBQ347a

SmartRemote has been wonderfully handy and helpful and until recently, absolutely reliable. But beginning about 2 months ago it stops working after a few times using it. We wait until the next day and the same thing happens.

I don’t know what the problem is or whether it is the problem of SmartRemote or that of our two iPhones and 2 iPads. We scramble to find which has not been used that day yet.

I intend to drop a note to the developers and ask what happened and on whose part.

We really appreciate SmartRemote and hope our little problem can be resolved.

by Marykj31

I usedanother Samsung remote app and paid $6.99 to remove the ads and it never worked! It would disconnect from the WiFi while using it and constantly. It is sad because before the updat it wasn’t like that. I paid the $3.99 for this and it is a dream!! So many options And features and never disconnects while using. Sometimes cheaper is better!!!

by Kimberly Limmy

OMG❤️ I’m in love this works and it’s very good and a cautious remote is the best thing I can ask for when you lose your real remote messing around with your kids thank you so much you have helped me a whole bunch and I just wanna tell you guys this is the best thing you can create in the world and I can do it off my phone now there’s no remote have a nice day, bye❤️💖😁

by Criss_025025

When it does work it works great. Most of the time it doesn’t want to work at all. Not worth paying for SmartRemote . Not recommended at all. Had to give it all stars in order for them to post my review.

by Camila Cortez

I love your app so much. The reason why I absolutely love your app is because I am lazy and sometimes I am so lazy that I don't want to get up to even get the remote. Another reason why I love your app is because my remote broke into pieces. We fixed it but we could not higher the volume because that was the whole reason why my remote broke. But, with SmartRemote, I can higher the volume because without SmartRemote, I don't know what I would do without SmartRemote. Thank you!!!! 💖your app!!!! ❤️💖

by Herdalum

Finally, a Samsung smart tv app that works even after you’ve turned your TV off and back on again, even the next day. You don’t have to “allow” all over again with an actual remote as you do with every other app I’ve tried. Granted, you have to buy the premium app for this to be true, but I promise you, it’s well worth $3.99. And for that you can use SmartRemote on more than one device, I have it on my Ipad as well as my iPhone. Highly recommend SmartRemote.

by Fntlf

SmartRemote is great because my kids keep losing the remote but the directional keypad the one that’s up down left right it would be a little bit easier to use if it was on the bottom of the screen instead of the top just saying. Love it though

by Samuel Decoske

All it does is buffer and lag. And when it finally does connect to my tv, it only functions for a matter of seconds before I’m so frustrated I just turn off the tv and sit in silence.

Also why would SmartRemote give me the option to turn on/off the tv if all it can do is turn it off?

And if you want simple navigation or typing you have to shill $4 to SmartRemote ?! Are you kidding me?! It’s menu controls on a free app! How desperate do you have to be the get some gullible suckers money in your wallet?

by Late Night Watching

SmartRemote has been glitching and having terrible problems. First being that you can’t copy and paste for numbers —- addresses or credit cards. No one wants to spend time entering in every detail when wanting to watch a movie or start a subscription. Thanks to SmartRemote— I wasted my whole entire night trying to get a subscription that is just not possible for me to cut and paste with this. I paid the 3.99 for keyboard feature. Not worth it. Get a different app

by Donnnie

I paid for the full app and it works just fine. However if you go to another app and keep Smart Remote open in the background, SmartRemote loses connection! You have to close it and reopen. (NOTE: this only happens on the iPhone app. The iPad version stays connected). For me that’s a bug that’s needs to be addressed.

by MattnAlaska

It will come
On SmartRemote
On my phone. And it’s
Not connect. Not after I turn off blue tooth and the tv a few times it works. It should work the first time. It’s the same WiFi network too.

by Xuewenhua

SmartRemote works well for my 65 inch Samsung 4K TV. I first struggled to use “smart remote” for Samsung but it always loose Bluetooth when you need it. What worse is that I could never connect back the Bluetooth, it flashing on an off like mad. This one connect to Bluetooth constantly and works really well.

by Fhaujnjdvr

I love SmartRemote it does everything it needs to do always connects to the tv sometimes it may have a little bug where it displays the same tv twice but it doesn’t affect anything. The new turn on tv automatically feature is amazinggggg I was waiting Sooo long. Anyway the last bug is the keyboard one, I found that when u type it’ll double what u say in whatever ur trying to type in ex. U type cat videos in search bar it’ll do cat videos cat videos. Overall perfect app 5 stars works amazing.