SafeRide ISU app not working? crashes or has problems?

SafeRide ISU Status

Published by DoubleMap

Don’t want to call? Request a safe ride in seconds with the SafeRide ISU app.
SafeRide is a free service dedicated to safe transportation for anyone at Iowa
State University.

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Common SafeRide ISU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SafeRide ISU app on iOS and Android devices. Solve all SafeRide ISU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SafeRide ISU iPhone Issues and Solutions

SafeRide ISU iOS app crashes, not working, errors
SafeRide ISU iOS app network issues
SafeRide ISU on iOS has black/white screen

SafeRide ISU Android App Issues and Solutions

SafeRide ISU has errors/crashing/not working
SafeRide ISU server network connectivity issues
SafeRide ISU has black screen

SafeRide ISU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SafeRide ISU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SafeRide ISU app crashes or not working on Iphone (iOS):

Close and restart the SafeRide ISU app on iPhone
Update SafeRide ISU app to the Latest Version for iOS
Uninstall and reinstall SafeRide ISU iPhone app
Update your iPhone to the latest iOS version

Fix SafeRide ISU on iPhone unable to connect to server/internet connection issues::

To resolve SafeRide ISU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SafeRide ISU black/white screen (blank screen) on iPhone:

Follow the SafeRide ISU iOS app troubleshooting guide Here →

SafeRide ISU Android App Issues and Solutions

Fix SafeRide ISU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SafeRide ISU app issues:

Force Stop the SafeRide ISU App
1. On android, goto "Settings" » click SafeRide ISU app. » click "Force Stop".

Update SafeRide ISU to the latest version on PlayStore

Clear SafeRide ISU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SafeRide ISU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SafeRide ISU.

Fix SafeRide ISU unable to contact server/ SafeRide ISU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SafeRide ISU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SafeRide ISU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SafeRide ISU on android.

Solve SafeRide ISU black/white screens issue on Android:

Follow the SafeRide ISU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DoubleMap, developers of SafeRide ISU.

100% Contact Match

Developer: DoubleMap

E-Mail: [email protected]

Website: Visit SafeRide ISU Website

61.54% Contact Match

Developer: Downtowner App, Inc.

E-Mail: [email protected]

Website: Visit Downtowner App, Inc. Website

About this app

Upon request, between 6:00pm and 6:00am SafeRide will pick up and drop off anywhere on campus property and Greek houses. SafeRide is a free service dedicated to safe transportation for anyone at Iowa State University. Request a safe ride in seconds with the SafeRide ISU app. Sign in using your ISU Net-ID and get started! Don’t want to call?