Fountains app not working? crashes or has problems?

Fountains Status

Last Updated on 2016-09-04 by P. UNG

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Common Fountains Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fountains app on iOS and Android devices. Solve all Fountains app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fountains iPhone Issues and Solutions

Fountains iOS app crashes, not working, errors
Fountains iOS app network issues
Fountains on iOS has black/white screen

Fountains Android App Issues and Solutions

Fountains has errors/crashing/not working
Fountains server network connectivity issues
Fountains has black screen

Fountains iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fountains app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fountains app crashes or not working on Iphone (iOS):

Close and restart the Fountains app on iPhone
Update Fountains app to the Latest Version for iOS
Uninstall and reinstall Fountains iPhone app
Update your iPhone to the latest iOS version

Fix Fountains on iPhone unable to connect to server/internet connection issues::

To resolve Fountains network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fountains black/white screen (blank screen) on iPhone:

Follow the Fountains iOS app troubleshooting guide Here →

Fountains Android App Issues and Solutions

Fix Fountains not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fountains app issues:

Force Stop the Fountains App
1. On android, goto "Settings" » click Fountains app. » click "Force Stop".

Update Fountains to the latest version on PlayStore

Clear Fountains App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fountains app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fountains.

Fix Fountains unable to contact server/ Fountains internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fountains » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fountains » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fountains on android.

Solve Fountains black/white screens issue on Android:

Follow the Fountains android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at P. UNG, developers of Fountains.

About this app

Quickly find a fountain with free drinking water in the world! Do not stay thirsty, struggling against the heat wave.