Contact eBookRenta Support
Company Name: Papyless
About: Pioneer is an e-book company that opened Japan's first online e-book site
Headquarters: Tokyo, Tokyo, Japan.
eBookRenta Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with eBookRenta. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact eBookRenta. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Papyless
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Manga Renta Website
Privacy Policy: https://www.ebookrenta.com/renta/sc/frm/page/help/privacy_policy.htm
Developer: PAPYLESS GLOBAL, INC.
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Read 3 Customer Service Reviews 😭😔💔
Horrible User Interface
by 배아영_00
The user interface is horrible. It is not user friendly at all and is practically useless. The app is meant to be something convenient, used instead of the website itself. This app is worse than something I would turn in for my computer science classes. The service of Renta itself is great but this app is not.
First, you have to go to the website itself to download each title one by one - defeating the purpose of this app all together. Having to go back and forth between the browser and the app is extremely inconvenient as well.
Second, you cannot view the titles you own from the app unless you download them from the website.
Third, once you get to the end of a title there is nothing significant indicating that such as showing an end page, returning you to the home page, or exiting the reader.
Fourth, you can’t even purchase a title within the app.
If this were to be an app of any true worth it should function like the website. You should be able to sign into your account, see which titles you own, easily download them from the app to read without internet, purchase new titles, etc.
This app truly feels and functions like a class project. I’m very dissatisfied and disappointed.
Is there a way to give negative stars?
by Gamer 1967
Have been buying manga from Renta for years. This application was always clunky, but it worked. At best was 3 stars in past. Currently zero stars, because you can longer download book to the application to read off line. Maybe there is some new secret way to do it, but I don’t know how. The website is still telling you to press the download button next to the book you want to download in the “my books” section. However, There is no longer a download button on any of the books. They should pull this application as it does nothing at all.
.... I would like to use it
by Kitcat.gi
I would not mind purchasing tickets off of this app, however the app itself is difficult to use. You can’t rent things off of it, and it has a limited time of usage. I would like to re-read chapters or a whole series but it can be costly. It is still a bit unorganized, since you have to go to browser and then go back to app to read a book. It also does not have a direct link to open browser from the app, and to look it up on your browser you never know which website to trust.
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- Pulling issues faced by users like you is a good way to draw attention of eBookRenta to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a eBookRenta customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using eBookRenta.
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