Adobe Advertising Cloud app not working? crashes or has problems?

Adobe Advertising Cloud Status

Last Updated on 2018-06-27 by Adobe Inc.

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Common Adobe Advertising Cloud Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Adobe Advertising Cloud app on iOS and Android devices. Solve all Adobe Advertising Cloud app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Adobe Advertising Cloud iPhone Issues and Solutions

Adobe Advertising Cloud iOS app crashes, not working, errors
Adobe Advertising Cloud iOS app network issues
Adobe Advertising Cloud on iOS has black/white screen

Adobe Advertising Cloud Android App Issues and Solutions

Adobe Advertising Cloud has errors/crashing/not working
Adobe Advertising Cloud server network connectivity issues
Adobe Advertising Cloud has black screen

Adobe Advertising Cloud iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Adobe Advertising Cloud app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Adobe Advertising Cloud app crashes or not working on Iphone (iOS):

Close and restart the Adobe Advertising Cloud app on iPhone
Update Adobe Advertising Cloud app to the Latest Version for iOS
Uninstall and reinstall Adobe Advertising Cloud iPhone app
Update your iPhone to the latest iOS version

Fix Adobe Advertising Cloud on iPhone unable to connect to server/internet connection issues::

To resolve Adobe Advertising Cloud network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Adobe Advertising Cloud black/white screen (blank screen) on iPhone:

Follow the Adobe Advertising Cloud iOS app troubleshooting guide Here →

Adobe Advertising Cloud Android App Issues and Solutions

Fix Adobe Advertising Cloud not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Adobe Advertising Cloud app issues:

Force Stop the Adobe Advertising Cloud App
1. On android, goto "Settings" » click Adobe Advertising Cloud app. » click "Force Stop".

Update Adobe Advertising Cloud to the latest version on PlayStore

Clear Adobe Advertising Cloud App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Adobe Advertising Cloud app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Adobe Advertising Cloud.

Fix Adobe Advertising Cloud unable to contact server/ Adobe Advertising Cloud internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Adobe Advertising Cloud » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Adobe Advertising Cloud » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Adobe Advertising Cloud on android.

Solve Adobe Advertising Cloud black/white screens issue on Android:

Follow the Adobe Advertising Cloud android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Adobe Inc., developers of Adobe Advertising Cloud.

Verified email ✔✔

E-Mail: hellospark@adobe.com

Website: 🌍 Visit Adobe Express Website

Privacy Policy: https://adobe.ly/2JPLWFC

Developer: Adobe

100% Contact Match

Developer: Adobe Advertising Cloud

E-Mail: mobile_app_support@tubemogul.com

Website: 🌍 Visit Adobe Advertising Cloud Website

65.22% Contact Match

Developer: Adobe

E-Mail: creativecloudmobile@adobe.com

Website: 🌍 Visit Adobe Creative Cloud Website

About this app

Now Adobe Advertising Cloud customers can manage their campaigns on the go, from anywhere in the world. Adobe is bringing the power of the Adobe Advertising Cloud to mobile. Identify opportunities, share feedback and take action right from your mobile device. Get access to important campaign reporting and optimization functionality. AdobeAdvertisingCloud is only available to existing Adobe Advertising Cloud customers and is free to download.