Nice Ride Bike Share Reviews

App works fine but the ride time should be extended from 30 minutes. It’s difficult to get to your destination in such a short time.

Great option for transportation: usually found a bike within a block. Only downside is they’re heavy, thus less efficient than lighter bikes, but very easy and safe to ride. Had some difficulty getting NiceRideBikeShare to work my first time, but it’s been flawless ever since. Very pleased with customer support helping me resolve an issue: I forgot to lock a dockless bike and NiceRideBikeShare alerted me when 4 hours had elapsed. I called customer support and they put a freeze on charges for that bike. Apparently someone else had started using it and had ridden it outside the network. But the next day it was returned and locked. NiceBike waived the $247 use fee associated with the 24 hours it was away. I would definitely use NiceBike again and recommend it to anyone.

We couldn’t think of a better way to explore the city of Minneapolis, Mississippi River and the Isle of Lakes! The system is very well designed to suit the needs of every adventure seeker! We didn’t even realize that there was a time limit to go to the next hub. We had the freedom to spend as much time as we pleased at all of our planned lookouts while having the flexibility to get there on a bike. All the bikes we rode were in great condition. Highly recommend this to anybody who loves to ride a bicycle. Just make sure to have enough charge on your cell phone as the whole system depends on data/app.

Love using nice rides when weather is cooperative. I do wish there was a way to purchase multiple dockless bikes from my app in cases where I have a friend or family member visiting and they don’t have NiceRideBikeShare . Otherwise it’s a great app with bike lane transit planning. I didn’t realize they had the pay-as-you-go plan (with unlimited 60 minute trips!) which I will definitely be checking out next spring

I chose to not drive my car this summer and NiceRideBikeShare comes in handy. I have a bike of my own, but I also work at the airport and hauling a bike into the airport is a hassle on a security point of view. So being able to pick up a bike from the rack and ride it to the train and drop it off before I board is a dream! I pay $18 for the month and can ride as much as I want/need! Highly recommend it!!

I gotta say, I was skeptical of this new app because the original Nice Ride stations are sometimes out of date and broken. But NiceRideBikeShare is amazing. Really well designed and slick. The best part is the bikes! The new blue bikes are their best yet, almost better than my own. It's a really good move forward for this company, and I will be taking these new blue Nice Rides out every week.

I’m excited that the new version finally makes it clear how many bikes are available or how many slots open. And I finally know how to identify my Favorite or most used bike racks. The old app confused me. Will see what else is clearer now. Thanks also for an email address for feedback.

It seems that since the Lyft partnership/take over, the quality of both service and hardware has gone downhill. I frequently have issues with broken bikes, scooters that won’t unlock (yet they’ll charge you for using it), and lengthy delays in customer support. Not sure what the deal is. Also, why are the scooters being locked up? Lime and Bird, the competitors, are just grab and go, which makes way more sense.

Rode miles to the nearest bike docking station per NiceRideBikeShare . Got to Lyndale and 56th only to find there was no bike docking station. Stood there while 3 other riders came to dock their bike and couldn’t. Called to report it and it’s the worst customer experience possible. They couldn’t figure it out. Told us we had to take the bike miles away to dock it or we’d be charged over $1000 for their faulty app and incompetence. Held captive by their error. Totally unacceptable. Get a scooter. Get an uber. Do not use this company.

NiceRideBikeShare has two pages you have to click next on and after clicking the second next option it just spins and then come with an error telling you try again later. Needless to say I never was able to get passed the welcome screen.

Beyond easy to check out a bike. I’ve got the year pass and just use NiceRideBikeShare to use a bike whenever I want

NiceRideBikeShare is really useful. I wish it had 3D navigation similar to google maps though.

Was in Minneapolis for work and this bike program was easy to use, saved me money and was just plain enjoyable to use. Bikes are solid but light.

NiceRideBikeShare does not appear to interact with the iPhone auto fill features so that standing next to the bike in the street you have to enter everything from scratch, including pulling out your credit card. Am I doing something wrong?

You have GPS coordinates for all of these bikes. Please send a push notification to NiceRideBikeShare if a bike is checked out but spends a long time not moving. This means someone forgot to lock their bike.

Failing to tell us and letting us rack up charges just seems predatory.

App says there are available bikes but they wouldn’t unlock due to some other issue. I wouldn’t trust going to a bike station again. Much easier experience renting bikes in literally every other city I’ve been in.

Will never do a dockless bike again. Got on a bike for 10 min. Returned to a dockless area but didn’t see/know how to end ride so figured it would end at the 30 min. My own fault for not calling support number. Apparently the GPS on the bikes “isn’t that accurate” so now it’s not known where the bike is.

Very difficult to rent more
Than one bike from the kiosk, easy from NiceRideBikeShare

I can’t even use NiceRideBikeShare because it won’t let me delete old credit cards, nor add my new credit card as the default payment method

For an out of towner NiceRideBikeShare and service are fantastic!