Orderin: Food Delivery Reviews

Orderin: Food Delivery Reviews

Published by on 2019-11-04

🏷️ About: Get the city’s best restaurants delivered straight to you. Orderin is South Africa’s most affordable food delivery app that allows you to order for pickup or delivery with a seriously minimal delivery fee.


       




Read 15 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Not safe! Credit card cloning occurs.

2024-12-17

Orderin itself works excellently and is very efficient. But two of my closest friends were victims of credit card cloning fraud in the last 3 weeks because of Orderin so I will never use Orderin again. I’d rather call the restaurant directly than have to worry about my credit card being cloned and my money being stolen.

Shocking experience!

2024-12-17

I suppose the polite term would be “daylight robbery”! Was charged R318 for an order that I collected, but was handed a slip of R277 from the restaurant. Order in then tried to blame the restaurant for giving me the wrong slip (even though it had everything on it that I ordered, then said their prices differ from the restaurant’s. Too many excuses. Not transparent enough, and WAYYYYY too expensive. Cannot recommend!

Non-existent customer service, order 45min late

2024-12-17

Estimated delivery time came and went, tried phoning the restaurant who said the driver hadn’t even picked up the order or contacted them yet. Tried getting hold of customer service with no answer. Order ended up being 45 min late. Very disappointed and will never use the service again

Terrible service!

2024-12-17

Unbelievably poor service! Waited 2.5 hours for the driver to pick up my food that had gone cold at the restaurant, before I tried unsuccessfully to cancel my order as I could not get through via any platforms!

A bit of a scam

2024-12-17

Maybe your food will be delivered, maybe not. Don't bother calling customer support to find out, they aren't answering the phone....
Need I say more? They're are so many better options out there...

Very slow

2024-12-17

I’ve ordered a few times and the order take over an hour to arrive. Most of the time I do not feel like eating and would just prefer a refund. Not good

Poor customer service

2024-12-17

Orderin works well etc until you have a problem with your delivery and then get ready for a >20 min wait on the phone to sort it out. Totally unacceptable. Very poor backend service. This has happened to me a few times.

Keeps bugging me for a rating.

2024-12-17

Annoying when it keeps bugging for a rating. Should have a “never” option.

Good but needs..

2024-12-17

App needs better visibility on the status of the order

1st ti

2024-12-17

5 mins ago I was on Mr Delivery trying to order the wings and rib combo and wanted to add “please add the blue cheese sauce” but it did not give me that option and i thought f why isn't it give me that option. Tried this app, waiting for my food right now with the blue cheese sauce. Thank you.

Excellent service

2024-12-17

Thank you this app. You were fast and efficient and the feedback from you and tracking progress is phenomenal.

Great experience

2024-12-17

Really loving this app. The drivers are always friendly and the food arrives fast and hot! Also nice to support a local business

Excellent service

2024-12-17

Really appreciated the call center contacting me re the status of the order. Thank you

Best Food Delivery

2024-12-17

Basic but effective and does what it needs to.

can add some tweaks to make it even more slick, but hey.

Great app

2024-12-17

Easy, quick, simple, smooth


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Features

Orderin is South Africa’s most affordable food delivery app that allows you to order for pickup or delivery with a seriously minimal delivery fee.

Whether you’re in Cape Town, Johannesburg or Durban, you can enjoy the best restaurants without leaving the couch or your desk.

Simply install the app, enter your location & choose from a huge variety of the city’s best restaurants.

Pay via the app by linking your debit or credit card; sit back and relax while we hustle and deliver your food within 45 minutes.

Get the city’s best restaurants delivered straight to you.

It’s not just pizza on the couch.

  Customer Service/Support
Developer:
OrderIn (Pty) Ltd.