Contact Jigsaw Puzzles Support

I enjoyed these puzzles on my old ipad, so when I got a new one, this app was one of first I installed. I was quite disappointed with the latest version. The choice of backgrounds are garish and distracting from the puzzles. Also, having the faded photo in the background of the frame kind of takes away from what a jigsaw puzzle is all about. In my older version, I had the choice of just a frame, or, the frame with the photo background. Please bring back the backgrounds and settings from ver 3.1. Until then, the puzzles are unplayable for me.

After 10 months I finally heard back from you. You did change to solid, I love it! My problem, is I can’t finish a puzzle. I don’t know how it happened, but they were lost before finishing. They were the same puzzle, and this last time, I was down to the last piece and it would’ve fit. I know how in the past, you would change the shape of pieces and all you had to do was go back, then the piece would change to shape needed. That’s what I tried, but the puzzle was gone. I sure do hope you can fix this glitch ASAP. Rose Your pieces are so weird that it is so hard to find some of them. If I try one, and it’s not the right piece, I cannot put it back into the column on the right. Those pieces just want to slide under the others so you can’t see them. The top in the puzzle gets so full of pieces that I cannot fit yet and I cannot do anything else. I think I’ll delete this and find some other puzzles to do.

Purchased 3 sets of these puzzles and most are great BUT many times When only one or two pieces left they are hiding behind the puzzle. On 3occasions I was unable to drag the last piece after 5 minutes or more out and ended up with that puzzle reset. there needs to be a way to get hidden pieces out. Bought 3more sets of these great puzzles still having the hidden piece problem. Am I the only one having this problem? Is it because I have a mini-iPad? Please help!!!