Contact Math Word Problem Solver Support

I had 20 questions before the app was I dated and now they are not giveing me my 20 questions or money back. They will just tell you “we will look into it” and do absolutely nothing about it. They get questions wrong and if they are wrong you get no refund or your questions back. You have to keep buying and buying questions & use more and more of them. Especially if your problem has more than one step but the few steps are the problem. You will have to 3 different pictures meaning you will use up to 3 questions that you have purchased just for one problem to be solved step by step. They take over an hour to answer simple questions and do not do their job good at all until you go complain to them. If people have to complain for you to give them their money’s worth then you don’t need to be doing business. They are very slow, unprofessional and irresponsible. This is my opinion from trying to this app for a month. I do not recommend this kind of help to anyone. It’s robbery

I had prior issues with problems being answered in a timely manner. However, the customer service that I received was outstanding and made up for any issues that I had. Today I was attempting to help my son solve a math problem and was directed by the app to update my version of the app. Upon doing so, I was take to the App Store where I downloaded the newer updates. I pressed open when the updates were completed and sent back to the App Store for a required update! Now I have been caught in a circular roller coaster of the app itself requiring an update and the App Store sending me back to the broken app! I have tried deleting and re-downloading but it is continuing to do the same thing. Please fix this issue immediately!

Great app, got answers to all of my questions in a matter of minutes but the app started to crash every time I would try to open it. I tried to see if the developers had a support system that I can contact to help me with the issue but I can’t find anything. This is my first review because I never really care enough to write them, but this situation is different being as though that this app is awesome; it’s been helping me ace all my tests and improve my failing math grade to a passing grade. Idk if I can delete a review but I’d be more than happy to delete this review if the developers hit me back to try and resolve the issue.