Finder app not working? crashes or has problems?

Finder Status

Published by Deucks Pty Ltd

Download the app to quickly and easily find your Fitbit! Over 800,000+ people
have done so already! Finder for Fitbit allows you to easily find your lost
Fitbit around you before the battery runs out. The app itself searches for your
Fitbit's wireless radio signature to pick up where your lost Fitbit is and then
provides an easy way to guide you to its general location.

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Common dislikes about Finder app

- Free version has annoying ads that slow down the search process

- May not work well in the dark or in cluttered areas

- Pro version requires payment

Have a Problem with Finder for Fitbit? Report Issue

Common Finder Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Finder app on iOS and Android devices. Solve all Finder app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Finder iPhone Issues and Solutions

Finder iOS app crashes, not working, errors
Finder iOS app network issues
Finder on iOS has black/white screen

Finder Android App Issues and Solutions

Finder has errors/crashing/not working
Finder server network connectivity issues
Finder has black screen

Finder iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Finder app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Finder app crashes or not working on Iphone (iOS):

Close and restart the Finder app on iPhone
Update Finder app to the Latest Version for iOS
Uninstall and reinstall Finder iPhone app
Update your iPhone to the latest iOS version

Fix Finder on iPhone unable to connect to server/internet connection issues::

To resolve Finder network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Finder black/white screen (blank screen) on iPhone:

Follow the Finder iOS app troubleshooting guide Here →

Finder Android App Issues and Solutions

Fix Finder not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Finder app issues:

Force Stop the Finder App
1. On android, goto "Settings" » click Finder app. » click "Force Stop".

Update Finder to the latest version on PlayStore

Clear Finder App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Finder app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Finder.

Fix Finder unable to contact server/ Finder internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Finder » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Finder » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Finder on android.

Solve Finder black/white screens issue on Android:

Follow the Finder android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deucks Pty Ltd, developers of Finder.

100% Contact Match

Developer: Deucks Pty Ltd

E-Mail: [email protected]

Website: Visit Finder Website

About this app

Finder itself searches for your Fitbit's wireless radio signature to pick up where your lost Fitbit is and then provides an easy way to guide you to its general location. Over 800,000+ people have done so already! this app for Fitbit allows you to easily find your lost Fitbit around you before the battery runs out. Fitbit is a registered trademark and service mark of Fitbit, Inc. this app for Fitbit Lite & this app for Fitbit is designed for use with the Fitbit platform. Download Finder to quickly and easily find your Fitbit! This product is not put out by Fitbit, and Fitbit does not service or warrant the functionality of this product. *These models are not fully supported but will work in some special circumstances.