Music Cloud app not working? crashes or has problems?

Music Cloud Status

Last Updated on 2016-03-04 by Chu Hung

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Common Music Cloud Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Music Cloud app on iOS and Android devices. Solve all Music Cloud app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Music Cloud iPhone Issues and Solutions

Music Cloud iOS app crashes, not working, errors
Music Cloud iOS app network issues
Music Cloud on iOS has black/white screen

Music Cloud Android App Issues and Solutions

Music Cloud has errors/crashing/not working
Music Cloud server network connectivity issues
Music Cloud has black screen

Music Cloud iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Music Cloud app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Music Cloud app crashes or not working on Iphone (iOS):

Close and restart the Music Cloud app on iPhone
Update Music Cloud app to the Latest Version for iOS
Uninstall and reinstall Music Cloud iPhone app
Update your iPhone to the latest iOS version

Fix Music Cloud on iPhone unable to connect to server/internet connection issues::

To resolve Music Cloud network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Music Cloud black/white screen (blank screen) on iPhone:

Follow the Music Cloud iOS app troubleshooting guide Here →

Music Cloud Android App Issues and Solutions

Fix Music Cloud not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Music Cloud app issues:

Force Stop the Music Cloud App
1. On android, goto "Settings" » click Music Cloud app. » click "Force Stop".

Update Music Cloud to the latest version on PlayStore

Clear Music Cloud App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Music Cloud app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Music Cloud.

Fix Music Cloud unable to contact server/ Music Cloud internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Music Cloud » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Music Cloud » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Music Cloud on android.

Solve Music Cloud black/white screens issue on Android:

Follow the Music Cloud android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chu Hung, developers of Music Cloud.

About this app

Special you can download music to device to play without internet. - Support many audio format files: mp3, m4a, flac, wma, wmv... - Support clouds: Dropbox, Box, Google Drive and OneDrive. - Manage music by Song, Playlist, Artist, and Album. This application is a music downloader & player which supports you listen to music through Dropbox, Box, Google Drive and OneDrive. Easily download to your device and play offline your favorite music! Today, almost of people have at least one Cloud Service account and use it to store their data as document, music, video, ... Make your unlimited music library available on your device. Anytime. Anywhere. Easy to listen to your music without syncing via iTunes. You can access to all of music which was stored in cloud services. It helps you save device’s storage by playing online. It convenient, simple and easy to use for everyone. Listen and enjoy music with powerful media player.