Lightning Vision app not working? crashes or has problems?

Lightning Vision Status

Last Updated on 2017-07-25 by Vaisala Oyj

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Common Lightning Vision Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lightning Vision app on iOS and Android devices. Solve all Lightning Vision app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lightning Vision iPhone Issues and Solutions

Lightning Vision iOS app crashes, not working, errors
Lightning Vision iOS app network issues
Lightning Vision on iOS has black/white screen

Lightning Vision Android App Issues and Solutions

Lightning Vision has errors/crashing/not working
Lightning Vision server network connectivity issues
Lightning Vision has black screen

Lightning Vision iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lightning Vision app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lightning Vision app crashes or not working on Iphone (iOS):

Close and restart the Lightning Vision app on iPhone
Update Lightning Vision app to the Latest Version for iOS
Uninstall and reinstall Lightning Vision iPhone app
Update your iPhone to the latest iOS version

Fix Lightning Vision on iPhone unable to connect to server/internet connection issues::

To resolve Lightning Vision network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lightning Vision black/white screen (blank screen) on iPhone:

Follow the Lightning Vision iOS app troubleshooting guide Here →

Lightning Vision Android App Issues and Solutions

Fix Lightning Vision not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lightning Vision app issues:

Force Stop the Lightning Vision App
1. On android, goto "Settings" » click Lightning Vision app. » click "Force Stop".

Update Lightning Vision to the latest version on PlayStore

Clear Lightning Vision App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lightning Vision app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lightning Vision.

Fix Lightning Vision unable to contact server/ Lightning Vision internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lightning Vision » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lightning Vision » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lightning Vision on android.

Solve Lightning Vision black/white screens issue on Android:

Follow the Lightning Vision android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vaisala Oyj, developers of Lightning Vision.

About this app

The Lightning Vision app provides real-time lightning information based on your mobile device location. A warning notification will be triggered if lightning is detected within 5 miles of your device.