NHA Helpdesk app not working? crashes or has problems?

NHA Helpdesk Status

Last Updated on 2016-01-29 by National Housing Authority

I have a problem with NHA Helpdesk

Are you having issues? Select the issue you are having below and provide feedback to NHA Helpdesk.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with NHA Helpdesk? Report Issue

Common NHA Helpdesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NHA Helpdesk app on iOS and Android devices. Solve all NHA Helpdesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NHA Helpdesk iPhone Issues and Solutions

NHA Helpdesk iOS app crashes, not working, errors
NHA Helpdesk iOS app network issues
NHA Helpdesk on iOS has black/white screen

NHA Helpdesk Android App Issues and Solutions

NHA Helpdesk has errors/crashing/not working
NHA Helpdesk server network connectivity issues
NHA Helpdesk has black screen

NHA Helpdesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NHA Helpdesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NHA Helpdesk app crashes or not working on Iphone (iOS):

Close and restart the NHA Helpdesk app on iPhone
Update NHA Helpdesk app to the Latest Version for iOS
Uninstall and reinstall NHA Helpdesk iPhone app
Update your iPhone to the latest iOS version

Fix NHA Helpdesk on iPhone unable to connect to server/internet connection issues::

To resolve NHA Helpdesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NHA Helpdesk black/white screen (blank screen) on iPhone:

Follow the NHA Helpdesk iOS app troubleshooting guide Here →

NHA Helpdesk Android App Issues and Solutions

Fix NHA Helpdesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NHA Helpdesk app issues:

Force Stop the NHA Helpdesk App
1. On android, goto "Settings" » click NHA Helpdesk app. » click "Force Stop".

Update NHA Helpdesk to the latest version on PlayStore

Clear NHA Helpdesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NHA Helpdesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NHA Helpdesk.

Fix NHA Helpdesk unable to contact server/ NHA Helpdesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NHA Helpdesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NHA Helpdesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NHA Helpdesk on android.

Solve NHA Helpdesk black/white screens issue on Android:

Follow the NHA Helpdesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Housing Authority, developers of NHA Helpdesk.