Home Design & Decor Shopping Reviews

by Bodhi'sMom723

In the past, I thoroughly enjoyed shopping on ALL Wish platforms (Context Logic). As a “Wish All-Star” I shopped DAILY and have spent more than my share of money. It WAS an enjoyable online platform. HOWEVER, sadly that has changed. Customer Support has deteriorated. I have been locked out of my Wish app since June 23, 2019 and contacted them MULTIPLE TIMES. Now, August 2, 2019..its pointless.
DAILY DEALS: They have “limited quantity” items for $2.00!! Too good to be true? Absolutely! My money was held for WEEKS only to receive notification that my order wouldn’t be filled. EVERY ONE OF THEM!! 😕 Needless to say, disappointed once again, especially when its children's items. They have been beside themselves with excitement, which has now turned to sadness. 😔
Over the years, I was THAT person..every negative statement I heard about Wish, I corrected and told them about how wonderful it was. Most of them, I swayed their opinions to go back. *I* should’ve listened to them. It hurts my heart to give the advice: shop other online platforms...you can find CHEAPER prices with excellent Customer Support...just as you could in the past w Wish and its other apps.

by A Gracie1980

I hit order by accident and I immediately went to customer support to cancel. The text bot told me that I would not get a refund but would have a store credit. The order wasn’t even processed and wouldn’t be processed for up to five days. The purchase price, which includes shipping fees as well, is not yet in their possession at this time so if it is taken out of my account before I can contact my bank when they open, it is what any reasonable person would consider theft. So essentially, they intend to take money from me even though I will receive nothing in kind. And in order to get it back (though in another form), I have to actually give it to them. I cannot find a phone number to call. I can only communicate with the text bot which is clearly not helpful as it is programmed with its limited responses, which consist of certain questions it asks and text responses for me to choose from. If anything changes, I will update this review but as it stands I will never use HomeDesignDecorShopping again and I will caution everyone I know about using it.

by Jodi916

I ordered a couple of items for my grandchildren from this site, about 3 weeks later I received a letter stating they appreciated my order with a junk necklace in the envelope. I waited and waited for the items, checked the site for delivery and it said the items were already delivered. I inquired to customer service and they directed me to check with my local postal service and confirmed that in fact the items delivered. I checked with the postmaster and he said he did deliver something from them, it was the LETTER they sent me with the gum ball machine necklace. I contacted customer support again to let them know, hey it was a letter, not the items I ordered. They stated they have a 30 day return/refund policy and couldn’t help me with the problem. BUT the problem is...... any order from them takes more than 30 days to even be delivered, I live in the USA. These items are being shipped from China. Not a very happy customer here! Save your money, don’t fall for this.

by Dont Doubt The Unknown

I order from Wish so I thought I would give Home a chance. I ordered what I thought what a sheet set, I got the top sheet and two pillow cases. My next mistake was think I was ordering the comforter, it was as thin as the sheet, you knew what you were shipping bcz there were two pillow shams. For the time it took to get here and believe my disbelief, I will never order from you again. Why ask us to take pictures, we have the order confirmation and can tell you what else got further more you know what was shipped. You wanna do you costumers right , for me for the almost three months it took the get here, my time and money I would like the Duvet for a complimentary apology. You know it’s not going to cost you much!!!! Make your customers priority. We trust when we send our money even if it’s only a dollar. !!!!!! I don’t know about the rest of your customers but I work hard for my money not to be jerked around. So thank Wish for the introduction

by Bobbittch

I have been using HomeDesignDecorShopping for over 3 years now but this last experience will end all purchases from this site. I ordered a $50 item that came with tracking updates. HomeDesignDecorShopping said my item had arrived, but it wasn’t here. I contacted support and they told me to wait because the tracking “may be out of date” but if it hadn’t arrived before November 1st, they would send me a full refund. It never arrived. When I contacted support again, on October 30th, they said they don’t give refunds on items with “confirmed delivery”. I would understand this if they said that to begin with, but because THEY TOLD ME TO WAIT SO LONG now there’s no way the post office will ever recover my package. I explained that and now they’re ignoring me. Don’t buy their cheap crap.

by Kc Doobs

You need to contact your customers or have a better system so when a problem occurs we can actually get a call back from customer service and have any and all issues resolved promptly. I have been waiting 5 days for a actual person to contact me back that’s not ok to just basically ignore a customer with a serious problem with an order that has financial and shipping $ issues and not honoring promo codes etc. this is why you would get bad reviews. Hopefully you contact me soon and we can fix the problem and then I can give you a better rating but this point you took all my money I haven’t even gotten one product yet or spoken to you so as of now this is where were at.

by KelzLay88

I like it has cool items to buy. Hit or miss on quality. My issue why I don’t even open HomeDesignDecorShopping much ( this Home and Wish app) is the random sex items that pop up on the home page !!! I’ve never searched for sex toys on the LoL but it pops up on items I might like right when I open HomeDesignDecorShopping . And some of the graphics are horrible and I don’t need my 5 and 7 year olds seeing that! And there is ZERO way to edit what items you see. I have tried searching things I like going to products saving liking them. Hoping it will pick up on those to show me and not a bunch of sex toys and Asian women in sex positions basically naked. So FIX THAT PLEASE !!! LoL

by Kpitt7911

So far, everything I've ordered has been delivered in a pretty decent amount of time. I haven't ordered anything that I want or need right away, so the wait doesn't really matter to me. The items I've received are good quality. Most things are priced very low, including shipping, so I don't expect super high quality, just in case. I do suggest reading the description very closely...I thought I was getting a pillow, but in fact, it was a pillow cover. My own fault, but not really an issue either. Because of the prices, HomeDesignDecorShopping is very addictive! Overall, I don't really have any complaints.

by Lil' Iodine

I love the bargains. Lots of thingamagigis, and whatsathingings to choose from. My only issue is when trying to
Choose which color or style from the options when placing the item in your cart, it does not show you which item it is. So you have to try and go back after the fact to match it up only to find out it’s not the color or style you wanted. I did not buy many items due to that issue. Show the items when you hit the buy button so the customer can choose easily.

by AntRoz16

I love all these apps! They are awesome! They get me in trouble because I spend way too much time and money on them. I recommend Wish to everyone. I just “wish” (get it!) that shipping didn’t take so long. Everything I buy from here is great. I have had no problems with anything. They have everything’s on these sites. Whenever I’ll
Looking for something, I come here first. They even have name brand items for good prices! I can buy my very picky daughter her Tarte makeup and she has no hair deal I have paid less! Thank you wish!

by Kgkorky

I love the products but you have to read descriptions and pay attention to the actual price (not the one that shows but the one you see after you hit buy and choose colors and sizes) That being said the prices are still great. My only issue is customer support. It’s a TERRIBLE system and really needs to be changed. You should be able to state your questions or complaints without having to choose from the responses that they give you.

by Looooorrrrriiii

I love WISH so I thought I would try HOME. Well sad to say that I ordered 2 things and 1 I don’t think I am ever going to see despite the apps attempts to see if I have received the product and even though I said no and was even willingly to wait a little longer still nothing currently awaiting a response from CUSTOMER SERVICE which is GREAT BY THE WAY! Any I received one item it was cute and looked exactly as shown. But really disappointed in the second item. Not sure if I will be as loyal to HOME as I am to WISH but we’ll see how this works out but not pleased so far. The prices are really good but I just don’t know but I encourage people to try it but be warned to be patient and READ THE DETAIL DESCRIPTIONS! That’s it for now will update again if things improve.
LoriH

by NattyB050819

I would highly recommend HomeDesignDecorShopping to anyone and if something ever does come in or anything wrong with it they will immediately fix what ever the problem is was and then go over and beyond to make sure you have the best experience possible I would recommend HomeDesignDecorShopping for anyone and if they don’t have what you are looking for just ask for it and they will go out of their way to get what ever you are looking for

by Trogrz

I love HomeDesignDecorShopping very much and I’ve been using it for some time now.
I recently temporarily deleted my Facebook yesterday and then today when I try to log into Home app it tells me to log in. So I get my FB account back up and try to connect it to it but it’s not the same account!!
I had at least 12 saved lists and everything is gone... please help

by SODA8063

I have made several purchases through my Home App. I find it easy to shop with HomeDesignDecorShopping and the deals are fantastic. Everything I’ve order has been just what I wanted and came in a timely matter. You are given the opportunity to remove things from your shopping cart or change the number in it before purchasing.