Quiz Pro app not working? crashes or has problems?

Quiz Pro Status

Last Updated on 2015-10-13 by Pôle emploi

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Common Quiz Pro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Quiz Pro app on iOS and Android devices. Solve all Quiz Pro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Quiz Pro iPhone Issues and Solutions

Quiz Pro iOS app crashes, not working, errors
Quiz Pro iOS app network issues
Quiz Pro on iOS has black/white screen

Quiz Pro Android App Issues and Solutions

Quiz Pro has errors/crashing/not working
Quiz Pro server network connectivity issues
Quiz Pro has black screen

Quiz Pro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Quiz Pro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Quiz Pro app crashes or not working on Iphone (iOS):

Close and restart the Quiz Pro app on iPhone
Update Quiz Pro app to the Latest Version for iOS
Uninstall and reinstall Quiz Pro iPhone app
Update your iPhone to the latest iOS version

Fix Quiz Pro on iPhone unable to connect to server/internet connection issues::

To resolve Quiz Pro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Quiz Pro black/white screen (blank screen) on iPhone:

Follow the Quiz Pro iOS app troubleshooting guide Here →

Quiz Pro Android App Issues and Solutions

Fix Quiz Pro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Quiz Pro app issues:

Force Stop the Quiz Pro App
1. On android, goto "Settings" » click Quiz Pro app. » click "Force Stop".

Update Quiz Pro to the latest version on PlayStore

Clear Quiz Pro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Quiz Pro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Quiz Pro.

Fix Quiz Pro unable to contact server/ Quiz Pro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Quiz Pro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Quiz Pro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Quiz Pro on android.

Solve Quiz Pro black/white screens issue on Android:

Follow the Quiz Pro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pôle emploi, developers of Quiz Pro.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mes Offres Website

Privacy Policy: https://www.pole-emploi.fr/informations/informations-legales-et-conditio/protection-des-donnees-personnel.html

Developer: Pôle emploi

About this app

Quiz Pro est une application mobile de Pôle emploi qui a pour objectif de vous aider à bâtir votre avenir professionnel, à partir de vos goûts et de vos préférences. A l’issue du quiz, vous obtenez une représentation graphique de votre profil RIASEC (Réaliste, Investigateur, Artiste, Social, Entrepreneur, Conventionnel) . Votre profil professionnel correspond à une grille de lecture qui vous permet de vous orienter vers des pistes de métiers. Vous avez aussi la possibilité de partager vos résultats par mail ou sur les réseaux sociaux. Pôle emploi évolue ! Grâce à vos retours, nous construisons progressivement un nouvel environnement digital au sein duquel les applications mobiles seront renouvelées et enrichies régulièrement. L’ergonomie et la simplicité d’utilisation de ce quiz en font un outil rapide pour une 1ère analyse de vos intérêts professionnels. N’hésitez pas à nous envoyer vos remarques et suggestions sur supportsmartphone@pole-emploi.