HYPERDIA by VOICE Reviews

HYPERDIA by VOICE Reviews

Published by on 2017-07-12

🏷️ About: HYPERDIA is a train timetable application that allows you to search using natural language spoken queries in either English or Japanese. For example, try a query like "Narita Airport to Shibuya station, last train.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
54.5%

🙄💅🫥 Neutral
30.2%

👿🤬😠 Negative experience
15.4%

~ from Justuseapp.com NLP analysis of 46 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

What happened???

2022-06-13

HYPERDIA was great up until a couple weeks ago. All of the train times now list minutes for some reason. Matching up the train times made travel for me (non Japanese speaker/reader) so much easier. Please fix this the minutes don’t help anything!

Edit: just noticed another issue. They removed what platforms you arrive and depart from. This is a useful piece of information for long trips. Please fix this!

Great app that is now worthless

2022-07-14

This was a great app until a few days ago. It showed the times of departures for the trains which was extremely useful. I used HYPERDIA all the time. Not it just displays minutes that don’t even seem to connect to the train schedules. I don’t know why thy would make this change. Now I have to look for a new app to use.

Why pay monthly when you can use the website?

2022-08-15

It does what I was looking for but paying a monthly or even yearly free is crazy when you can use the website for free. I don’t mind paying a one time fee but anything other than that is wasteful. Save your money and use their website.
Also the user interface needs to be worked on

No longer works

2022-09-16

Used to be a 5 star review but now 1 as HYPERDIA doesn’t work on either my phone or my wife’s phone after we updated and bought another month of use. It just sits frozen on opening screen even after closing and restarting app making it useless.

Unable to contact support

2022-10-17

I must've done something wrong on the purchase as I'm unable to contact customer support in English. Everytime I want to switch to English or asks if I want to purchase a coupon. I can't cancel the purchase because the email pops up in Japanese.

Terrible

2022-11-18

Why is it 3.99 a month (that starts on the first so if you buy it on the 15th, you only get 1/2 a month!!) Also the interface is old and clunky. I just found JAPAN TRAVEL and it is excellent and has travel articles. I recommend you use that instead.

Crash When You Use In App Purchase

2022-12-19

It’s an ok, but not great app for train travel in Japan. Some of HYPERDIA ’s suggested routings can add hours to a trip (one JR rep kept asking why I was willing to add two extra hours to a trip to Aomori-Shi by following HYPERDIA ’s recommended itinerary).

Biggest problem came at the end of the free use period. I tried to purchase an extra month using the in-app purchase mechanism. This failed, so now when I try to use HYPERDIA , I get an endlessly spinning wheel that says connecting, but it never connected. Still got charged the $2.99 of course.

It’s a failure.

Departure Times Not Listed

2023-01-20

HYPERDIA stopped showing departure times. It’s now useless if you don’t want to guess what time your train will arrive. Unless this is fixed HYPERDIA is garbage.

To devs...figure out a pricing model that makes sense

2023-02-21

And you’ll have plans of happy paying app users. But the subscription model you have currently is unjustifiable.

It’s free online

2023-03-22

Yes why pay if you can use it free from their website. Save your money and use the website. It’s not worth paying for it

Ridiculous

2023-04-23

No reason for this to be a subscription-based app. Save your money and use Navitime or Google.

It's a start

2023-05-24

I have an iPhone 3Gs

I've been waiting for a this app app for my phone. The site is great, but an app would make it even better. There are a couple issues though. When I put in my time I am having trouble getting it to switch from the average setting to the arrival setting and the application crashes. I tend to use the arrival setting more than the departure setting so this is a problem for me. Once you have entered the time you cannot change it, trying to reenter the time setting immediately crashes the program.

And despite my best efforts to get the voice input to work, it won't get the stations

I am also concerned with the payment system. I don't mind paying for HYPERDIA but HYPERDIA is subscription based after the first 30 days. I like this app but I've lived with the free website for now, I'm not sure I would want to pay a monthly/yearly fee to use HYPERDIA . After all, I can jsut go to the website itself on my phone.

Finally, if you continue to develop HYPERDIA I have a recommendation. Enable a setting for us to input our home station and some other favorites, possibly even our favorite routes. 90% of the time I am leaving from the same station so rather than searching for it every time it would be great to get it off a menu. Not to mention I often find myself going to the same places.

I just don't think HYPERDIA is ready for prime time.

It works...BUT...

2023-06-25

this app, in general, is helpful. Although i would say is certainly NOT the best. I've seen better ones. There are times when its best suggestions are less convenient than the real thing.

As for the "app" in particular, buying a coupon after the free period (1st 30 days) seems ridiculous. I understand it's not really pricey but Why?? When it can be accessed for free via internet. I just find it strange.

Great But Needs a Few Things

2023-07-26

HYPERDIA itself is amazingly convenient for on the go searching and had saved me a couple times as well. While its a nice tool it's unfortunate that the same information is available for free through their website. I think the $20 something dollar purchase is a little steep but it ends up worth it.

The biggest grip I have is that it automatically stops my music when I start it, that in of itself drives me insane. There's no sense in having that happen!

Overall, a great great great utility but I believe that they need to lower the price a little, get rid of the auto stop music and allow searching for stations with or without a "-" in the station name.

Oh well, I guess I buy; it's well worth it!

2023-08-27

I have been using HYPERDIA for 25 days and it has been a life saver (kinda). I got stuck in Tokyo because my flight was delayed over night; but I didn't want to wait to get back to my family down south, so I took the train system. HYPERDIA worked like a champ. I thought I would miss a leg, or be confused, but I was able to make it from transfer stop to transfer start with no trouble.
I don't use the voice feature, so I can't comment on it.
The one thing I wish would be changed is for it to use the iPhone's map, when mapping a station.
I love HYPERDIA and will be buying the year plan.

Best useful train app for foreigners in Japan!

2023-09-28

I am currently traveling in Japan. I tried to use Google maps and Apple maps at first but both maps didn't provide enough detailed alternatives for train rides. I have been using this train app to look at all the different trains going from Osaka to Kyoto and vice versa. I get to see and choose from super express Thunderbirds, wide view Hida, Shinkansen, or new express train. For JR pass holders, it is a no brainier to ride a more comfortable and quicker train. This invaluable train app has made my train ride decision so much easier as a foreigner in Japan. 100% recommended.

Great tool for traveling around Japan

2023-10-29

Used this for 2 weeks during a recent trip to Japan. It was so amazingly helpful! I loved the ability to specify transportation types and companies and to sort by price/time/transfers. The only difficult part is if you don’t know the name of the station you are going to or from, it can take some guesswork.

Good train apps for JR pass in Japan

2023-11-30

I traveled in Japan in Tokyo , Sendai , Kyoto and Osaka , I used this apps to catch all the train , they were very accurate .

Old app, but useful for Japan Rail lines

2023-12-31

This is such an old app, but it’s a must have for JR lines especially since neither Google nor Apple Maps are good at routing on JR routes. This is also helpful for rapid (bullet) trains.

Must have when traveling to Japan

2024-02-01

We were in Japan for 8 days, went to Tokyo, Kyoto and Hiroshima and HYPERDIA was a lifesaver! Works well especially since we have a JR Pass, filters out what bullet trains we can take.

Bad GUI

2024-12-16

as title



Is HYPERDIA Safe? 🤗🙏


Yes. HYPERDIA by VOICE is very safe to use. This is based on our NLP (Natural language processing) analysis of over 46 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for HYPERDIA Is 78.0/100.


Is HYPERDIA Legit? 💯


Yes. HYPERDIA by VOICE is a totally legit app. This conclusion was arrived at by running over 46 HYPERDIA by VOICE User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HYPERDIA Is 100/100..


Is HYPERDIA by VOICE not working? 🚨


HYPERDIA by VOICE works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $0.00


How was your experience with HYPERDIA by VOICE? Post a Review




Features

HYPERDIA is a train timetable application that allows you to search using natural language spoken queries in either English or Japanese.

The English language voice search system supports "Departure station", "Arrival station", "last train", and "first train" input parameters.

This allows the user to search the same set of nationwide Japanese stations in either English or Japanese using text or voice input.

The voice search functionality helps to eliminate otherwise difficult and time-consuming text input, particularly when entering the names of Japanese train stations.

At any time during or after the end of the 30 days trial period, you may purchase a usage coupon to continue using the application and enable the full set of available features.

For example, try a query like "Narita Airport to Shibuya station, last train." The search parameters will be set automatically, providing quick access to the train timetable information you are looking for.

Of course, it is also possible to specify your search parameters using the built-in keypad without using the voice functionality.

Voice search is also useful when you are in a hurry, or when it's awkward to input text using the built-in keypad.

Please note that, although great care and effort have been taken in the development of this application, it is possible, due to circumstances beyond our control, that fare and/or time information may occasionally be incorrect.

This can be particularly handy if you are a foreigner traveling in Japan for the first time, or simply prefer to see timetable information in English.

Please be aware that if you purchase a "Japanese + English" coupon when you already have a valid "Japanese" coupon, the "Japanese" coupon will become invalid.

In order to use HYPERDIA after the free trial period, it is necessary to obtain a coupon by making an In App purchase.

Both English and Japanese versions of the system are available.

Note that the English-language voice system is tailored to American English accents.

  Customer Service/Support
Developer:
Hitachi Systems, Ltd.