Pet Portrait app not working? crashes or has problems?

Pet Portrait Status

Last Updated on 2021-11-19 by Timur Galiev

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Common Pet Portrait Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pet Portrait app on iOS and Android devices. Solve all Pet Portrait app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pet Portrait iPhone Issues and Solutions

Pet Portrait iOS app crashes, not working, errors
Pet Portrait iOS app network issues
Pet Portrait on iOS has black/white screen

Pet Portrait Android App Issues and Solutions

Pet Portrait has errors/crashing/not working
Pet Portrait server network connectivity issues
Pet Portrait has black screen

Pet Portrait iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pet Portrait app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pet Portrait app crashes or not working on Iphone (iOS):

Close and restart the Pet Portrait app on iPhone
Update Pet Portrait app to the Latest Version for iOS
Uninstall and reinstall Pet Portrait iPhone app
Update your iPhone to the latest iOS version

Fix Pet Portrait on iPhone unable to connect to server/internet connection issues::

To resolve Pet Portrait network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pet Portrait black/white screen (blank screen) on iPhone:

Follow the Pet Portrait iOS app troubleshooting guide Here →

Pet Portrait Android App Issues and Solutions

Fix Pet Portrait not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pet Portrait app issues:

Force Stop the Pet Portrait App
1. On android, goto "Settings" » click Pet Portrait app. » click "Force Stop".

Update Pet Portrait to the latest version on PlayStore

Clear Pet Portrait App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pet Portrait app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pet Portrait.

Fix Pet Portrait unable to contact server/ Pet Portrait internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pet Portrait » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pet Portrait » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pet Portrait on android.

Solve Pet Portrait black/white screens issue on Android:

Follow the Pet Portrait android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Timur Galiev, developers of Pet Portrait.

About this app

Choose from a variety of fancy and quality costumes created to perfect your edits. Pet Portrait is the best way to make portrait photos of your pets straight from your phone! Show off your pet’s personality with a unique portrait! Create fun photos of your pet with a single click! Just pick a photo and our app will turn it into a work of art! The fully functional app is available by subscription.