Contact Kick Support

I downloaded the kick app in hopes to stream and to make new friends and memories. I can’t stream without some kind of OBS or live stream platform that I have to pay for. I understand the company has to make money but I was very excited to go on and stream but I can’t even do it, I couldn’t even get into my settings no matter how many times I tapped it. Couldn’t change a profile photo or nothing. My hopes were up pretty high for this app but it immediately crushed them. I got rid of the app because what’s the point of having it if I can’t stream? Yes some people download the app for entertainment and to go on and watch whatever it is they watch, but for the people who want to stream and don’t have everything needed to be able to even use the app? I think it’s kinda unfair, not EVERYONE can stream using this app. Not EVERYONE has the money to be able to buy everything needed. I’m most definitely disappointed!

I understand that this app is new but I do believe that you had a lot of things that should have been fixed and worked on, tested and bettered well before you released the app to the public. It is constantly crashing. Constantly skipping chat or not sending chat, malfunctioned in some way for mobile users. And now it won’t even let me use it because it tells me to “finish setting up account” when I’ve been using my account since day one of app launch. But I can’t even finish setting up because it won’t let me use MY OWN user name, and if you pick another under name to use, it just repeats the process over and over. The app needs a lot of work. Highly recommend it is removed from app stores until it works well at least 80% of the time. Malfunctioning every time I use it probably isn’t even at 50% function.

Just doing 1 star so this gets noticed, not that I’m mad about it or anything. Just created an account, got signed in and started scrolling through streams and then the app glitched out and I was back at the login screen. Had to re-accept terms and conditions but the button didn’t do anything so after multiple attempts of spamming the accept button I clicked the back arrow and was back at the login screen. Then tried to log in and now the login button doesn’t even do anything when clicking it, it registers my tap but nothing happens. Deleted the app and re-installed but still the same issue of the login button not working. This may be related, but about the time the glitches started was when I got a pop up asking me to allow notifications, I clicked no, then got an error message saying “notifications required for this feature”, and then the glitch started. I tried to go into my iPhone settings to allow the notifications to see if that would help, but the app itself shows up nowhere in my phone within settings… super weird. There’s no settings whatsoever for it anywhere in my phone.