Contact Chicken Salad Chick Support
Company Name: Simply Southern restaurant Group, LLC
About: Chicken Salad Chick is an up and coming Quick Service Restaurant based out of Auburn.
Headquarters: Auburn, Alabama, United States.
Chicken Salad Chick Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Chicken Salad Chick. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Chicken Salad Chick. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Simply Southern restaurant Group, LLC
Verified email ✔✔
E-Mail: ryles.dodd@chickensaladchick.com
Website: 🌍 Visit Chicken Salad Chick Website
Privacy Policy: https://csc-ent-sessionm-wla-01.s3.amazonaws.com/pages/privacy_policy.html
Developer: Chicken Salad Chick
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Read 11 Customer Service Reviews 😭😔💔
Appdoesnotacceptanyreceiptsandnordoesthisallowspaces
I am unable to scan in my receipt for points. I tried to sign in but was directed to resign in. I did so and lost all my previous points, 496! Please help me.
I have been unable to scan and get credit for ticket #04120070714011176289, store #0172, dated 10/14/2024. I have updated the app. Please tell me what to do.
I am having trouble downloading the app to my phone since you changed it. I can’t even get my points or scan the receipt to get any more points. My wife and I love going there to eat, but if we can’t do the app, it’s no sense going there to eat, I text that a couple days ago and I called last night and left a message with the operator and still haven’t heard anything. My phone number is 865 705 8851.
I DO NOT want to PAY to get an answer why my double points did not register in my account. The online help desk should do that for customers without an additional charge when it is the company's error. I do not want to put my financial information online for that.
My receipt will not scan on my app.
I don't know what going on here,I suppose be hire in 71111 store came in for training 2 weeks ago,I haven't work since, I call Manager ,text her ,even came in here ,I finally got paper ,work,so what hold up with schedule ,I will work Wednesday or Thursday or both other days if need to.I am getting paid that Wednesday 2-3 hours
Need a phone number to talk to someone about issue on getting points added give me a phone number I can call
Restaurant is great, app is horrendous.
by AMGrail
Have a 50/50 shot at getting the scan to work on receipts. Online ordering is a joke for several reasons 1) you cannot order from the whole menu...no option for the kid’s menu items. 2) there are no descriptions of the various chicken salads 3) if you click the wrong button, you end up being taken out of the order and losing anything you’ve previously added
I’m doubtful there will be any meaningful updates to address these issues as I see so many reviews that lament on the same issues, and many are 1-2 years old. I wish corporate and app development cared as much about their customers as the employees at my local store do.
FIX YOUR APP
by Rlh06
I don’t understand why you won’t invest a little money into fixing this awful app for your customers. There are multiple problems and considering all of the bad reviews you have to be aware of them, so why won’t you fix it? I love CSC and I order here a lot. Its so frustrating that the app won’t automatically give me my rewards. I shouldn’t have to email you for them and I shouldn’t have to scan anything! Not to mention all the other stupid issues. I and so many others spend a lot of money in your restaurants. We are your loyal customers and are asking you to fix the issues with this app!
Hate the app, love the food
by Dwrbebop
I don’t usually do reviews, but this is the absolute worst app I’ve ever used. By time I maneuver through the app trying to get my order placed I’m literally starving. While ordering there are no food description as to what’s in each salad. You have to leave the app and google salad descriptions. After maneuvering through the app trying to get the order placed if you hit the back button before actually placing the food in the cart your entire order is lost. Trust me it’s easier to go through the drive thru during rush hour on a Friday afternoon than it is to use this app.
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