Signature app not working? crashes or has problems?

Signature Status

Published by 琳马

Signature is an electronic signature APP, the original handwriting handwriting,
let the signature farewell to printing and express delivery Focus on your
business, travel, and sign offsite Support PDF, Word, Excel, PPT, pictures,
contracts, document handwritten signatures, restore handwriting, speed operation
and share special function: -Original handwriting signature, smooth and
realistic strokes -Support PDF, Word, Excel, P.

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Common Signature Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Signature app on iOS and Android devices. Solve all Signature app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Signature iPhone Issues and Solutions

Signature iOS app crashes, not working, errors
Signature iOS app network issues
Signature on iOS has black/white screen

Signature Android App Issues and Solutions

Signature has errors/crashing/not working
Signature server network connectivity issues
Signature has black screen

Signature iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Signature app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Signature app crashes or not working on Iphone (iOS):

Close and restart the Signature app on iPhone
Update Signature app to the Latest Version for iOS
Uninstall and reinstall Signature iPhone app
Update your iPhone to the latest iOS version

Fix Signature on iPhone unable to connect to server/internet connection issues::

To resolve Signature network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Signature black/white screen (blank screen) on iPhone:

Follow the Signature iOS app troubleshooting guide Here →

Signature Android App Issues and Solutions

Fix Signature not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Signature app issues:

Force Stop the Signature App
1. On android, goto "Settings" » click Signature app. » click "Force Stop".

Update Signature to the latest version on PlayStore

Clear Signature App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Signature app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Signature.

Fix Signature unable to contact server/ Signature internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Signature » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Signature » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Signature on android.

Solve Signature black/white screens issue on Android:

Follow the Signature android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 琳马, developers of Signature.