Visual Piano Status

Last Updated on 2022-01-26 by Ronny Weidemann

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Common Visual Piano Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Visual Piano app on iOS and Android devices. Solve all Visual Piano app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Visual Piano iPhone Issues and Solutions

Visual Piano iOS app crashes, not working, errors
Visual Piano iOS app network issues
Visual Piano on iOS has black/white screen

Visual Piano Android App Issues and Solutions

Visual Piano has errors/crashing/not working
Visual Piano server network connectivity issues
Visual Piano has black screen

Visual Piano iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Visual Piano app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Visual Piano app crashes or not working on Iphone (iOS):

Close and restart the Visual Piano app on iPhone
Update Visual Piano app to the Latest Version for iOS
Uninstall and reinstall Visual Piano iPhone app
Update your iPhone to the latest iOS version

Fix Visual Piano on iPhone unable to connect to server/internet connection issues::

To resolve Visual Piano network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Visual Piano black/white screen (blank screen) on iPhone:

Follow the Visual Piano iOS app troubleshooting guide Here →

Visual Piano Android App Issues and Solutions

Fix Visual Piano not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Visual Piano app issues:

Force Stop the Visual Piano App
1. On android, goto "Settings" » click Visual Piano app. » click "Force Stop".

Update Visual Piano to the latest version on PlayStore

Clear Visual Piano App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Visual Piano app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Visual Piano.

Fix Visual Piano unable to contact server/ Visual Piano internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Visual Piano » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Visual Piano » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Visual Piano on android.

Solve Visual Piano black/white screens issue on Android:

Follow the Visual Piano android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ronny Weidemann, developers of Visual Piano.