Contact Spiceworks Help Desk Support
Company Name: Spiceworks, Inc.
About: Manage your Spiceworks Cloud Help Desk - Anywhere.
Take your help desk tickets
and users with you wherever you go! With Spiceworks Help Desk (mobile),
Spiceworks users have the tools and info they need to do their IT jobs – at
their fingertips.
Spiceworks Help Desk Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spiceworks, Inc.
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E-Mail: [email protected]
Website: 🌍 Visit Spiceworks Help Desk Website
Privacy Policy: https://www.spiceworks.com/privacy
Developer: Spiceworks
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3 Most reported problems 😔💔
App is practically useless
by Illusive2663
I know we shouldn’t complain too much as this is a free app and service, but if an app is going to be provided it is reasonable to expect it to have basic functionality. Aside from the fact that it is lacking some functions like deleting or merging tickets, any time you click on a notification regarding a ticket you get a 404 error. Even worse, after you spend time writing a response to a ticket and try to post it, it is almost guaranteed to say “An unknown error has occurred” and it will not post, even after several attempts or restarting the app. Exceptionally frustrating to use. Highly recommend at least exploring alternative options.
Abandoned
by Fangoh
It feels like this app has been abandoned and not supported any longer. The notifications work but when clicked always result in a 404 error. If the app was being supported this would be fixed in a heartbeat. The app works but not very well. I guess being free you do get what your paying for. Looks like it’s been a year since an update. It shows. Don’t expect anything great from this app. Just meh, better than nothing but not great.
Edit:
Adjusted rating from 3 to 1 as nothing has been fixed since the initial rating. This app has clearly been abandoned.
Cannot comment at all
by Darry107
In the past week or so, I have been completely unable to respond to tickets in this app, whether it's an internal or public comment. I rely on this app heavily throughout the day so this is a huge letdown. I've tried uninstalling and reinstalling a few times and that didn't help. Anyone else having this issue? App is almost useless now, except for notifications. Would definitely like to see this fixed immediately.
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- Pulling issues faced by users like you is a good way to draw attention of Spiceworks Help Desk to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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