Chatstack app not working? crashes or has problems?

Chatstack Status

Last Updated on 2022-12-09 by Stardevelop Pty Ltd

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Summary of Chatstack Problems 😠👌🔥

- Needs to be updated for new iPhone X and above

- App crashes occasionally

- Have to type in password every time app is opened since iOS 5 update

- Support is non-existent

- Very buggy and unreliable, with new updates making things worse

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Common Chatstack Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chatstack app on iOS and Android devices. Solve all Chatstack app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chatstack iPhone Issues and Solutions

Chatstack iOS app crashes, not working, errors
Chatstack iOS app network issues
Chatstack on iOS has black/white screen

Chatstack Android App Issues and Solutions

Chatstack has errors/crashing/not working
Chatstack server network connectivity issues
Chatstack has black screen

Chatstack iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chatstack app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chatstack app crashes or not working on Iphone (iOS):

Close and restart the Chatstack app on iPhone
Update Chatstack app to the Latest Version for iOS
Uninstall and reinstall Chatstack iPhone app
Update your iPhone to the latest iOS version

Fix Chatstack on iPhone unable to connect to server/internet connection issues::

To resolve Chatstack network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chatstack black/white screen (blank screen) on iPhone:

Follow the Chatstack iOS app troubleshooting guide Here →

Chatstack Android App Issues and Solutions

Fix Chatstack not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chatstack app issues:

Force Stop the Chatstack App
1. On android, goto "Settings" » click Chatstack app. » click "Force Stop".

Update Chatstack to the latest version on PlayStore

Clear Chatstack App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chatstack app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chatstack.

Fix Chatstack unable to contact server/ Chatstack internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chatstack » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chatstack » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chatstack on android.

Solve Chatstack black/white screens issue on Android:

Follow the Chatstack android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stardevelop Pty Ltd, developers of Chatstack.

About this app

You are able to see who is currently browsing your web site and accept incoming chat requests from your web site visitors right on your iPhone. this app also allows you to view chat history and manage operator accounts. For support, please visit our web site for technical support - we aren't able to respond to issues reported in iTunes reviews. this app (formerly Live Help) allows you to chat with your web site visitors. You can not use Chatstack unless you are already using our this app server software on your web site. Please note: This software requires our this app server software v5. 1 or above. Supports iPhone push notifications.