GBA Helpdesk app not working? crashes or has problems?

GBA Helpdesk Status

Last Updated on 2024-03-19 by Jerin Maria Jeya Mony

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Common GBA Helpdesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GBA Helpdesk app on iOS and Android devices. Solve all GBA Helpdesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GBA Helpdesk iPhone Issues and Solutions

GBA Helpdesk iOS app crashes, not working, errors
GBA Helpdesk iOS app network issues
GBA Helpdesk on iOS has black/white screen

GBA Helpdesk Android App Issues and Solutions

GBA Helpdesk has errors/crashing/not working
GBA Helpdesk server network connectivity issues
GBA Helpdesk has black screen

GBA Helpdesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GBA Helpdesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GBA Helpdesk app crashes or not working on Iphone (iOS):

Close and restart the GBA Helpdesk app on iPhone
Update GBA Helpdesk app to the Latest Version for iOS
Uninstall and reinstall GBA Helpdesk iPhone app
Update your iPhone to the latest iOS version

Fix GBA Helpdesk on iPhone unable to connect to server/internet connection issues::

To resolve GBA Helpdesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GBA Helpdesk black/white screen (blank screen) on iPhone:

Follow the GBA Helpdesk iOS app troubleshooting guide Here →

GBA Helpdesk Android App Issues and Solutions

Fix GBA Helpdesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GBA Helpdesk app issues:

Force Stop the GBA Helpdesk App
1. On android, goto "Settings" » click GBA Helpdesk app. » click "Force Stop".

Update GBA Helpdesk to the latest version on PlayStore

Clear GBA Helpdesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GBA Helpdesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GBA Helpdesk.

Fix GBA Helpdesk unable to contact server/ GBA Helpdesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GBA Helpdesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GBA Helpdesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GBA Helpdesk on android.

Solve GBA Helpdesk black/white screens issue on Android:

Follow the GBA Helpdesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jerin Maria Jeya Mony, developers of GBA Helpdesk.

100% Contact Match

Developer: Global Bilingual Academy

E-Mail: [email protected]

Website: 🌍 Visit GBA Helpdesk Website