Freshdesk Status
Published by Freshdesk on 2023-12-09 Deliver exceptional customer support on the go. Unchain yourself from your
helpdesk and make your customers happy with the Freshdesk Support Desk app for
iOS.
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Common dislikes about Freshdesk app
- The app is missing important features such as reports and settings areas.
- The app has limited functionality compared to other CRM apps.
- The app is buggy and unstable, with HTML emails getting cut off and glitches preventing users from typing responses.
- The app has poor search functionality and does not automatically assign tickets to the person who created them.
- The app does not pre-fill fields when opening a new ticket for an existing account, making it time-consuming for users to enter customer information.
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Common Freshdesk Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Freshdesk app on iOS and Android devices. Solve all Freshdesk app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Freshdesk, developers of Freshdesk.
100% Contact Match
Developer: Freshworks Inc
E-Mail: [email protected]
Website: Visit Freshdesk Website
57.14% Contact Match
Developer: Freshworks Inc
E-Mail: [email protected]
Website: Visit Freshworks Inc Website
Streamline customer queries from multiple channels and answer them easily from your phone. this app Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Manage your support - Set priorities, assign agents, change tickets statuses. Unchain yourself from your helpdesk and make your customers happy with the this app Support Desk app for iOS. Deliver exceptional customer support on the go. Delete tickets and block spam right from your phone. Prioritize the tickets that need your attention with filters before responding. Access all tickets available to you. Race through routine actions with one-click scenario automations. Get a quick overview of your helpdesk. Stay informed about all updates and changes with push notifications.
