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Company Name: Bomgar Corporation
About: Bomgar is a remote support solution allowing support technicians to connect with end-user systems
via firewalls from PCs or mobile devices.
Headquarters: Ridgeland, Mississippi, United States.
BeyondTrust Support Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bomgar Corporation
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E-Mail: info@beyondtrust.com
Website: 🌍 Visit BeyondTrust Support Website
Privacy Policy: https://www.beyondtrust.com/privacy-notice
Developer: Bomgar Corporation
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3 Most reported problems 😔💔
Screen share only works on iPhone and not iPads as advertised
by Wolfpack_1251
Really wanted to like the newest version. But even after following all the setup stuff, it only works with iOS 11.x iPhone. Constantly disconnects when using iPad on iOS 11.x. Support Tech suggested we use iPhones instead. Really?
Useless
by Nietsche
First it wont start the session only "starting session" on the iPhone X. Worked on the ipad fine. Second, you can only view within the app itself. Can't provide much support with that. I would give negative stars if i could.
Crashes
by Rombry09
The app connects to the console. However after the user broadcasts their screen it freezes up on the agent console side.
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- Pulling issues faced by users like you is a good way to draw attention of BeyondTrust Support to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BeyondTrust Support customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BeyondTrust Support.
