smartQ Status

Last Updated on 2024-05-27 by 5pm

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⚠️ Most reported problems ⚠️

Connection

100.0%

24 hour clock ⏰

- Not as elaborate as the web platform

- App crashes when out in the field

- Difficult to search for info when the app keeps crashing

- Unable to sign up on mobile

Common smartQ Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve smartQ network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the smartQ App
1. On android, goto Settings » smartQ » click [Force Stop]

Clear smartQ App Cache and Data:
1. On android, goto Settings » Apps » smartQ » Storage » click [Clear Data] option. This clears both data and cache.
2. restart smartQ.

On android, goto Settings » Apps or Manage Apps tab.
Click smartQ » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto smartQ » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch smartQ

E-Mail: support@getsmartQ.com

Website: 🌍 Visit smartQ Website

Privacy Policy: https://www.getsmartq.com/privacy.php

Developer: Orange 5 LLC

Mar 28, 2025, 11:03 AM
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