Are you having issues? Select the issue you are having below and provide feedback to NetSupport Manager Control.
- App doesn't work on iOS 9
- App doesn't work well with Internet Explorer
- No support for iOS 12
- App drains battery and crashes frequently, needs more stability
Complete guide to troubleshoot NetSupport Manager Control app on iOS and Android devices. Solve all NetSupport Manager Control app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetSupport Ltd, developers of NetSupport Manager Control.
The mobile Control allows a user to quickly search and connect to both local computers by either IP address or PC name, or to browse, connect and view remote computers utilizing the free NetSupport Manager Internet Gateway component. One-click send Ctrl+Alt+Delete for remote login or PC management. 1) Install this free NetSupport Manager Control app on your Apple iOS device. 2) If you are new to NetSupport Manager, you will need to download and install the NetSupport Manager Client software on each of the computers that you want to remote control. The NetSupport Manager Control provides full remote control, chat and message capabilities of any remote PC running an existing NetSupport Manager Client (version 11. 04 or later). The NetSupport Manager Control for iOS provides mobile remote control for existing NetSupport Manager remote control users remotely from any iPad, iPhone or iPod. Visit the NetSupport Manager website for download instructions. 3) Wirelessly connect your device to the same network as the client computers (or for anywhere access, install the free NetSupport Gateway, designed to support this scenario. Browse your local network or an established NetSupport Internet Gateway to find remote NetSupport Manager Clients. Remote Control – Watch (view only), Share (both parties can view and interact) or Control (remote screen and keyboard are locked) any NetSupport Manager-enabled remote PC. Utilize unique security keys to ensure your copy of NetSupport Manager is only accessible to your users. Adjust color depth during remote control sessions from full color, to 256, 16 or just 2 colors when reading remote documents. Toggle between ‘touch’ and ‘cursor/mouse pointer’ mode if more accuracy is required when controlling a remote Client machine. Send a message to the remote user with an optional time-out facility. Generate a full hardware inventory report for a remote device on demand. View the remote PC using pinch, pan and zoom to highlight key screen information. See a list of previously connected Clients for instant ongoing connectivity. ‘Recently Connected’ list provides quick access to the most recently viewed Clients. PIN Connect feature allows a technician to instantly locate a user anywhere across the enterprise simply by both parties entering a unique PIN code. Ideal for alerting your users of impending server or email maintenance.