mHelpDesk Status
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Summary of mHelpDesk Problems 😠👌🔥
- Compatibility issues with iOS 14, including the need to constantly close and reopen the app to view work orders.
- Limited device support, as the app can only be used on iPad and does not support landscape view.
- Random restarts and difficulty editing long paragraphs in the customer notes section.
- Customer cannot see notes added by contractors, making communication more difficult.
- Lack of auto-rotate feature for iPad pros using keyboards, despite requests from users.
1 Reported Issues: 😵🆘🛟🚨📢
Can not download mobile app
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Common mHelpDesk Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot mHelpDesk app on iOS and Android devices. Solve all mHelpDesk app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at mHelpdesk, LLC, developers of mHelpDesk.
Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. this app uses your GPS in your phone - continued use of GPS running in the background can decrease battery life. Data is updated automatically so that everyone is on the same page. this app saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done. With seamless scheduling, estimates and invoices, and customer and staff communication, this app has everything you need to get more organized and win more jobs. With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. By keeping all of your lead, customer, and job details within mHelpDesk , your team always has the information they need. this app makes running your field service business easy -- whether you’re in the office or on a job. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. For 10+ years, this app has been developing products entirely focused on field service businesses. If you’re already a this app customer, then download mHelpDesk for FREE and sign in with your account credentials. Check your own schedule or your team’s schedule, and create new jobs and appointments directly within mHelpDesk . With our robust app, communication between office and field techs is seamless. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time". - Lisa T. Create and send estimates on the go, using professional templates that you’ve selected and customized. "We have been using this app for 2 years and it's really helped my company get organized. View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.
