TeamSupport Reviews

Published by TeamSupport LLC on 2023-03-29

About: *****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THIS APP***** Provide
better support to your business customers with the TeamSupport app for iOS. With
the power of the TeamSupport app you can view, assign, and edit tickets on the
go, respond to customer requests, collaborate with your team to resolve issues
faster, view information at the customer (both company and contact level), and
keep up to date with internal d.

Rating 3.6/5

Safety Score: 72.8/100

Legitimacy Score: 91.2/100

Table of Contents:

Overview
Benefits
User Reviews (9)
Is it Legit?
Is it Safe?
Not working
Report Issue
Contact Support

About TeamSupport

resolve issues faster, view information at the customer (both company and contact level), and keep up to date with internal discussions.

satisfaction.

“A large amount of information at your fingertips.

Overall User Satisfaction Rating

Positive experience

72.8%

Negative experience

27.2%

Neutral

18.4%

~ from Justuseapp.com NLP analysis of 28 combined software reviews.

Key Benefits of TeamSupport

- Provides quick access to important tickets and insights for managing support organization on the go

- Automation features and ability to customize exported data are helpful for managing RMAs

- Allows reading, responding, assigning, and updating tickets in real-time

- Easy to use app for managing tickets from anywhere

9 TeamSupport Reviews

3.6 out of 5

By smelly_feofil

Moderately helpful

TeamSupport would be much better if you could actually create tickets on it. Sometimes when on the go I don’t have time to run to the nearest computer when I think of a ticket that I need to create. Having this at my fingertips would make things much easier. Just a thought. Other than that it’s pretty helpful being able to go in and modify or change status on already open tickets.

By Mattsyer

Great when on the go

This is a great add on to the platform for those folks who are on the go a lot. Gives you quick access to those important tickets and insights you need to manage and keep your support organization moving along.

By Kirbywasright

Great automation features

I was drawn to this app because it’s automation features and the ability to customize the data that I needed exported. We use this primarily for RMAs and have found it to be very helpful and the staff is always quick to resolve any issue we may have.

By TekSavi

Viewing tickets made easy!!

Can you take a look at...previous nightmare on iPhone. TeamSupport simplifies answering questions on the go! I can read, respond, assign and make updates to ticket in real time. TeamSupport is also aesthetically pleasing.

By NicH_014

All my tickets in the palm of my hand!

So happy I now have an easy to use app in the palm of my hand so I can manage my tickets from anywhere. This is a great tool!

By Zach az

does not render propery on iphone x

chops off portion of bottom toolbar

Write Review or your Experience »

By Lord Devolus

Waste of time

Cannot create tickets, attachments don’t even show up. Lacking almost everything from the web version. What is the point of having an app to a ticket system, when basic functions of managing and creating your tickets is absent?? Do yourself a favor and just stick with the web app.

By Noyb2012

Don’t waste your time

App is mostly useless. Won’t load tickets about 99% of the time. Apparently there is no interest from the company in making it work.

By Cuz-74

Needs Updates

Good start but needs more frequent updates.

Is TeamSupport Safe?

Yes. TeamSupport is very safe to use. This is based on our NLP (Natural language processing) analysis of over 28 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for TeamSupport Is 72.8/100.

Is TeamSupport Legit?

Yes. TeamSupport is a totally legit app. This conclusion was arrived at by running over 28 TeamSupport User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TeamSupport Is 91.2/100..