Company Name: Zendesk
About: Zendesk is a customer service platform that builds software to empower organization and customer
relationships.
Headquarters: San Francisco, California, United States.
Listed below are our top recommendations on how to get in contact with Zendesk Support. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zendesk Support. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zendesk
E-Mail: support@zendesk.com
Website: 🌍 Visit Zendesk Support Website
Privacy Policy: http://www.zendesk.com/company/privacy
Developer: Zendesk Inc
60% Contact Match
Developer: Zendesk Inc
E-Mail: chat@zendesk.com
Website: 🌍 Visit Zendesk Chat Website
56.25% Contact Match
Developer: Zendesk GTM
E-Mail: zendesk@eventcadence.com
Website: 🌍 Visit Zendesk SKO 2023 Website
More Matches
Get Pricing Info for Zendeskhttps://www.zendesk.com/support
I purchased a flashlight that I could not activate even after charging the flashlight. I advised the seller, and they keep asking me for information and a video (which I sent to them) to prove the flashlight does not work. I have complied with their requests to the best of my ability as I do not know exactly what they are asking me to provide. Sometimes I think they are just giving me the runaround and hoping I drop the matter.
by Brian L Smith
I’m new to Zendesk (previous employer used Freshdesk then Freahservice). This app is buggy and inconsistent. Simple example - when you tap into a ticket, there is no visual indication how to return to the list of all tickets. There is no icon in the upper left. I assume it should have an X or back arrow, but it’s blank. If you tap the blank area you are taken back to the full list. Also, why can’t I change the status of multiple tickets in the full list? All I can do is delete or mark as spam? Mass editing capabilities are basically non-existent. Zendesk should really just scrap this and start from scratch with a fresh approach.
by Doominikki
I’m probably the only one of my co-workers who still bothers with this app. When it’s very busy, I mainly use this app to send me notifications that a new ticket has come in or an open ticket has been updated.
To use this app for anything else is beyond frustrating. It crashes randomly, my newer macros aren’t available (even if I sign out and sign back in), and I could go on and on.
The reason I’m writing this review is the one thing I use this app for no longer works since the latest update.
That’s right, I no longer receive notifications about my tickets. I have to go into the app and manually refresh the “Notifications” feed to see all of the activity I’ve missed because nothing was sent to my phone.
This is at least the second time this issue has occurred in the wake of a shiny new software update. I have no idea how this version has four and a half stars.
by CC™
Every time I launch the app I am required to sign in again as if I just installed it. Also upon first sign it I can’t even load my workflow and the message “permissions required” is shown. I have to sign out and sign in again BUT WITHOUT CLOSING OUT the app or it will stay in the loop of non-functionality. Pathetic.
2-week (approx) update: issue still occurs 99% of the time. Even though there’s been at least 1 if not 2 additional app updates. This is just sad at this point.
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