Incident IQ Reviews
Published by Incident IQ, LLC on 2024-04-14🏷️ About: Incident IQ users can now enjoy the power of Incident IQ on the go. Teachers can submit help tickets with ease.
Overall Customer Experience 😎
👿🤬😠 Negative experience
62.2%
😎👌🔥 Positive experience
21.3%
🙄💅🫥 Neutral
16.5%
Summary of Customer Reviews (Takeaways): 💎
- The software is great
- The app works great
- It works as a web app just fine
Read 8 Customer Service Reviews 👿🤬😡😠💢😤
2.6 out of 5
This App Was Released In Beta?
2022-05-25
by Batchy42
There’s no way they could have released IncidentIQ, thinking it’s ready for public use! It reminds me of something I’d come across when beta testing. Constant bugs, freezing, crashing, some options just plain don’t function, and now it freezes at a solid blue screen and won’t go past that. You’re better off opening Safari and using the website. It works as a web app just fine, so far.
App freezes on launch - continually
2022-06-26
by Edtechie2012
IncidentIQ will freeze on launch more than 50 percent of the time. Others have noticed the same thing. Developers, why can you not squash this known bug? Forget about the lack of widgets and landscape view offered by your competitors, just make this weak app open and function.
Complete failure of an app!
2022-07-27
by SNDrummer
This application does not function correctly at ALL!! You cannot even open IncidentIQ it just freezes up with that stupid blue background. I hope the school district I work for will remove us from this horrible excuse of a ticketing system. Good thing we can NOT use the mobile application while we have our team working remotely on sites! PLEASE FIX THIS!!!!
Needs several restarts when using
2022-08-28
by Dave7410
App is basically useless. Search function hardly ever works, loads white screens and constantly freezes.
No Push Notifications 👎
2022-09-29
by andrew
Not useful if there’s no push notifications for a ticketing app
It’s like a phone without a ringer
The feature is still “under review” is beyond me 🤷 Start the development already!!
Google SSO broken. Useless.
2022-10-30
by Profmathers
This is what happens when developers update their apps via sideload rather than going through IncidentIQ Store.
Push Notifications Already
2022-12-01
by Jake.smith42a
The software is great, IncidentIQ works great but borderline useless to have on the phone since there are no push notifications. It blows my mind that everything else is so polished but such a simple feature is not available
needs landscape orientation
2023-01-01
by BrentacPrime
IncidentIQ seems to work fine but it really needs landscape orientation for use with keyboards.
Is Incident IQ Safe? 🤗🙏
Yes. Incident IQ is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 33 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Incident IQ Is 25.5/100.
Is Incident IQ Legit? 💯
Yes. Incident IQ is legit, but not 100% legit to us. This conclusion was arrived at by running over 33 Incident IQ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Incident IQ Is 45.3/100..
Is Incident IQ not working? 🚨
Incident IQ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Incident IQ? Post a Review
Features
IT support staff can efficiently work tickets for quick resolution as well as check in and out assets by scanning devices using Incident IQ Mobile’s new asset management feature.
It’s built with powerful capabilities for IT, asset, and facility management, scalable for any school size and budget.
Incident IQ is a help ticket platform designed especially for K-12.
Incident IQ users can now enjoy the power of Incident IQ on the go.
Teachers can submit help tickets with ease.
Customer Service/Support
Developer:
Incident IQ, LLC
Contact e-Mail:
Website:
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