BOSSDesk app not working? crashes or has problems?

BOSSDesk Status

Last Updated on 2024-09-23 by BOSS Inc

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Common BOSSDesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BOSSDesk app on iOS and Android devices. Solve all BOSSDesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BOSSDesk iPhone Issues and Solutions

BOSSDesk iOS app crashes, not working, errors
BOSSDesk iOS app network issues
BOSSDesk on iOS has black/white screen

BOSSDesk Android App Issues and Solutions

BOSSDesk has errors/crashing/not working
BOSSDesk server network connectivity issues
BOSSDesk has black screen

BOSSDesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BOSSDesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BOSSDesk app crashes or not working on Iphone (iOS):

Close and restart the BOSSDesk app on iPhone
Update BOSSDesk app to the Latest Version for iOS
Uninstall and reinstall BOSSDesk iPhone app
Update your iPhone to the latest iOS version

Fix BOSSDesk on iPhone unable to connect to server/internet connection issues::

To resolve BOSSDesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BOSSDesk black/white screen (blank screen) on iPhone:

Follow the BOSSDesk iOS app troubleshooting guide Here →

BOSSDesk Android App Issues and Solutions

Fix BOSSDesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BOSSDesk app issues:

Force Stop the BOSSDesk App
1. On android, goto "Settings" » click BOSSDesk app. » click "Force Stop".

Update BOSSDesk to the latest version on PlayStore

Clear BOSSDesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BOSSDesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BOSSDesk.

Fix BOSSDesk unable to contact server/ BOSSDesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BOSSDesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BOSSDesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BOSSDesk on android.

Solve BOSSDesk black/white screens issue on Android:

Follow the BOSSDesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BOSS Inc, developers of BOSSDesk.

About this app

this app integrated ITIL solution offers the best value for your enterprise with IT Asset Management and IT Blueprinting.